The International Paintball Group
Kev
"Paintball day out"
Bought tickets from the guys at my local tesco a month ago, went down with the kids, was a absolutely fantastic day, spend money on the paintballs which I was told about and for the whole day and the tickets and paintballs was well worth it,
Will definitely be booking again
shwan ghazee
"Absolutely rip off avoid it.these…"
Absolutely rip off avoid it.these vouchers worth nothing. I paid £70 for vouchers but when I phoned them to book it was coming more expensive than if you book it without vouchers directly with the paint balling centre.
Philippa Peasegood
"AVOID AT ANY COST"
I foolishly purchased a voucher at a big shopping centre and went through every detail with the rep. He explained that I would have NO further costs at all. How wrong was he!
I rang to book the day and found it very odd that they repeatedly said ‘your call is being recorded’ but we kept losing connection and the line didn’t appear to be normal. They kept saying ‘are you there?’ then a click and I said ‘yes’ and this is how the get you. They say you’ve agreed to everything by saying ‘yes’ and have a recording of you saying it.
Then come the extra charges and the scam gets worse, you don’t get ANYTHING included. The voucher means absolutely nothing. The 1000 free paintballs you think you are getting only apply to the last game (you have to stay all day which is beyond most fitness levels) and then they are allocated at 100 per person not 1000 over your group. To book the party I had to pay £9.99 per person to take part, I had 4 confirmed places with the possibility of 2 further. They said that they couldn’t guarantee the 2 spaces being available, but if I paid an extra £4.50 flexible booking charge then I could amend my booking. More clicks on the phone. So I paid for 6 places and confirmed with the rep that I could reduce if needed. NO YOU CAN’T. The charge only means you can increase your booking not decrease.
I spoke to a manager who I complained to and he was so very rude. He refused to honour the money back for the 2 places I no longer needed, simply offered me more paints. He kept referring to the calls saying ‘they have me on tape saying ‘yes’ to various things, they wouldn’t accept that the line kept going dead and the rep misled me.
I emailed in my complaint and after another exceptionally bullish call from a manager, he then offered me vouchers for another day. I told them I would never use their company again and so the vouchers are useless, but he became so rude, talking over me and then saying I had no respect!
I followed this call up with another email saying I didn’t want them to contact me by phone, only email. They have a generic response to emails claiming your case has been escalated. It’s the same email over and over.
Also, my mobile provider has just charged me £12.63 to call this company as calls to them are not free! It just gets better!
If you really want to paintball, book with the venue directly rather than this agent, as even the venue had an exceptionally low opinion of them.
Also if they don’t like your review - they report it!
Suleyman
"Scam company don't book it !"
It is like a joke - I paid £300 to seller when I bought it and he has given me free 200 balls to play it has written on the paper work he has given me name to use it --- When I called to book it they ask me to pay another £10 per person to get 100 free balls so it is not a trustable company - I suggest you to book it with another local company and you see and get what you book it!
I definitely do not recommend them!
I was given the seller name above but they contacted on here via company to delete it as it is personal information lol so you care about your money grabber who sells all those tickets with lier skill but you do not care upset customers !!!
Mark Geordie Taylor
"Avoid at all cost."
Bought the tickets for a present for my son. Non of the dates I want to book over the school holidays are available, not because they're too busy, but because they have no other bookings. I've requested a refund but they refused as I'm one week outside of the 14 day cooling off period. They are nothing but con artists.
Synco van Keulen
"These Guys are a big scam"
These Guys are a big scam! I bought tickets and guess what they were worthless.
And the moneyback guarantee did not work because the tickets I send to them where returned.
Jamie Field
"Amazing!!"
Brought some tickets off a stall at the student fair last year. Got a good offer from the guys, I finally managed to get round using them last weekend.
And what an experience it was, I never played before but didn’t have one single issue what’s so ever.
At the site their were plenty of extras I could of brought, also my group ordered pizzas and were really nice.
Overall 5 star package to get into the door.
Catman Amsterdam
"BEST PAINTBALL COMPANY!!"
This is one of the best paintball courses I have ever played at!!
I headed out for my mates birthday there were 16 of us in total. The staff were completely professional and organised. The prices were so good as we picked up an IPG package deal in the shopping centre off some sound Ozy lads.
The game zones were sick! They clearly put a lot of time into panning these areas out as each one was completely different and better than the last.
I have played with a bunch of different paintball companies through out the years but nothing even comes close to the standard these guys hold.
Awesome job guys!
Be seeing ya again soon !!
Tabitha Akey
"I'm not having the best experience"
I'm not having the best experience with this group.
When I purchased the tickets, I asked specific questions due to not driving. I was told it's on upper James and on a bus route...I purchased them for my son's 10 birthday. To now for the past month...find out it's not on upper James or on a bus route...and since calling several times..getting nothing but the run around..getting wrong emails to get my refund back... hopefully got the correct one today....so I'm not happy at all..all I want is my refund back and hopefully educate your staff better so they don't give incorrect information to people as I've now come across a few others who where give incorrect information.
PLEASE REFUND ME
THANK YOU
Dave Ov
"Awesome game zones"
I bought tickets and went with a group or 9 people for a birthday part.
We had a very fun experience. There was a lot of people there to play with and we spent the whole day on the fields.
Had a fun and awesome day. Defiantly will be coming back.
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