"super good quality clothing but the…"

super good quality clothing but the sizing can be off.

"Too small good quality only accepts…"

Too small good quality only accepts exchanges

"HORRIFIC COMPANY TO DEAL WITH"

HORRIFIC COMPANY TO DEAL WITH! Purchased 2 dresses and 2 different sizes! The material & quality were horrible!!! Returned them the same day I received them and was told store credit only!!! NEVER received a store credit or anything from this company. Customer service is NONE EXISTENT!!!! DO NO PURCHASE FROM THESE SCAM ARTISTS!!!!

"I have to write this review about VICI POOR SERVICE "

I have to write this review about VICI. Having being a loyal customer for over 6 years , this year they have decided NOT to put my name on address ?!!!!🤷

I have had to constantly EDIT my name and address for orders numerous times to get my name on the delivery address. I can't email VICI DOLLS. It is an absolute unprofessional company. I have contacted them through Instagram and customer service but get the stupid reply Yes we have your name!!! So why isn't it on package? Date of experience???? All of this year. Fed up. Lots of better customer service in other boutiques out there!!!!

"Thank you Liz for assisting me with…"

Thank you Liz for assisting me with myreturn concern! You very knowledgeable, friendly and efficient! Awesome customer service team!

"Awful"

This is a drop ship company, not a clothing line. There is no reason to not accept responsibility for lost or damaged packages, as that is your business. Further, they claim to offer refunds, but do not. Lastly, I have a BMI of 19 and can't fit into a medium.

"I have liked items but cannot…"

I have liked items but cannot recommend. Placed an expensive order. Vici took no care to adequately pack and ship my items. 3 giant holes in box. More than half order is missing. With no refunds I will have to dispute the order. Unprofessional.

"They just offer return with store…"

They just offer return with store credit, and don't refund your money. If you dint like the piece you bought you have to choice another clothes. I dont recommend at all. Change de policy return.

"Every item I received was damaged"

Every item I received was damaged, from holes in the sweaters, to buttons not attached, or the sizing being way off. Replacements werent possible b/c they were out of stock. The quality is terrible! Also their return policy is awful. They only offer store credit, so now your forced into buying more ill fitting cheap clothes, or just saying goodbye to your $. Ive been trying for months to use my store credit and there is literally nothing Im interested in.

"Change your refund policy"

Change your refund policy! Offering only a store credit for your poor quality clothes is awful. First and last time I will be buying from them due to their refund policy.