Columbus Direct

Financial Operations and Advisory
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783 reviews
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Customer Reviews about

Columbus Direct

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David

5.00/5.00

"I've used Columbus many times and find…"

I've used Columbus many times and find the system works well, the coverages pretty broad, and price competitive.

Yet, they should cover cross-country skiing that is not on a piste, as it is usual to ski off resorts (in Canada).

Bizarrely, in 2003 they would not cover a sailing trip from Spain to the Caribbean (they had a yachting exclusion), despite it being the exact same trip as their 1492 namesake!

27/09/2022

linda

5.00/5.00

"Everything was straight forward and had…"

Everything was straight forward and had no reason to claim

27/09/2022

Pawel Kupczak

1.00/5.00

"This insurance it’s kind of ridiculous"

This insurance it’s kind of ridiculous, well you provide to cover whole medical insurance back on the trip, so I pay 90$ for a medical help, and I get back 2,65£ back from your insurance what it’s ridiculous. I will never recommend this company to no one and on any social media I put my comments to how you trick your customers, thanks for doing nothing.

27/09/2022

Kaye

5.00/5.00

"I didn't need to claim anything…"

I didn't need to claim anything luckily, but to buy the travel insurance it was simple and easy, no hassle and quite comprehensive at a reasonable price.

26/09/2022

Peter Hennem

5.00/5.00

"Travel Insurance Policy"

Policy provided as requested

24/09/2022

Una Devlin

5.00/5.00

"Speedy service"

Speedy service

23/09/2022

John McCurly-Smith

4.00/5.00

"Not bad for an online service once you get to grips with it!"

This is an online service and was reasonably straight forward or as straight forward online services can be but as always it does take a bit of working out. However in the main not too bad! And for my age (77yrs) and that of my wife (68yrs) it was good to get the travel insurance cover and the premium was reasonable. Will probably use again when we next travel but will go for an annual premium.

23/09/2022

Enric

5.00/5.00

"I didn't need to make any claim so I…"

I didn't need to make any claim so I cannot tell about this. But the fact of being asked to review weeks after the trip is a good reason for me using Columbus again.

22/09/2022

TERESA MADDEN

4.00/5.00

"I did not need to use it"

I did not need to use it. But it was reassuring to have the package in case.

22/09/2022

Stephen Mclaren

3.00/5.00

"Good enough policy but frustrating over refund claim"

Although I was happy with the actual insurance cover process on the Easyjet website I had major problems in trying to identify how to correct an error I made : it is exceedingly difficult to contact your help once a deal is done. I had initially insured for 1 person only and wanted to add my wife's name. I had to resort to opening a new policy for both and asked to cancel and refund the first policy. This request is still unanswered and I am out of pocket consequently. Easyjet are just as difficult to get assistance from it seems

22/09/2022
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