"Great company"

Ordered some contacts at a really good price and they came the next day (probably 15 hours later)
I ordered the wrong strength, but the exchange process was really easy (free return postage) and the customer service agent on the phone was really helpful in sending out the correct strength lenses, which also arrived the next day - I just had to pay the postage again which is completely fair!
Thank you, I will be back

"Less than 24hours since ordering they arrived! "

After a frustrating experience with my contact lenses provider of over 15 years I was left with the choice of either spending my time calling them or going into store. Actually, I decided to look for a company that was embracing what consumers need in 2025. Very happy with my choice, my order arrived in less than 24hours and I’ll be ordering again and looking at subscription options! Thanks :)

"Excellent Ordered last night and…"

Excellent Ordered last night and arrived the next day ty

"Delivery times have increased and web site information needs updating"

I have used feel good contacts for some time now, however in more recent times their delivery times have been quite slow despite their web site advertising next day delivery.
Additionally I have placed orders over the value of £59 and still been charged for postage. Paradoxically this company is still cheaper than the other major on line competitors (Alensa, Vision Direct) so you have to decide whether you want pay extra for a better service or just sit back and wait whilst paying less.

"Always on time 👍"

Always on time 👍

"The glasses that came were far too…"

The glasses that came were far too small for my large head , I copied the size exactly from my old pair , customer service said I was at fault and that I've done it wrong , AVOID AT ALL COSTS

"I made a mistake with my order and the…"

I made a mistake with my order and the team were fantastic. Would not hesitate to buy from them again as they go far and beyond to help stupid people like me. They also the most politest advisers I have come across.
Full marks to them for a five star service

"Response to query via WhatsApp "

I had a query regarding invoices so I used the WhatsApp link and they responded immediately and provided the invoice. Fabulous service!

"Rapid delivery of my order ."

Rapid delivery of my order .

"Excellent turnaround! "

I have made several purchases from feel good before. Unfortunately, on the occasion before this last purchase, I was left waiting for months with very little information regarding the delivery of my contact lenses. In the end I cancelled the order and was doubtful about using their service again. Three months later I had a change of heart and ordered again. Delivery within 24 hours and received a trolley coin which will come in handy at the supermarket.
FeelGoodContacts have redeemed themselves are are now safely back at the top of my pecking order. Thank you.