"They ask 450Euro just to open the bank…"

They ask 450Euro just to open the bank account. They are scammers. Whoever gives 5 stars reviews is payed review. I wish i could upload the message they sent me

"Se quedan tu dinero!!"

Llevo meses intentando recuperar la cuenta cambiando el número de teléfono y nunca dicen que no, pero entras en un bucle en el que te mandan a cubrir un formulario, lo revisan tomándose su tiempo.. o no, contactas con ellos... otra vez al formulario..
No tienen teléfono!!!!!
Mi dinero esta en su cuenta pero no lo sueltan. PELIGRO!!!!
Les he pedido que cierren la cuenta y envíen el dinero a otra cuenta en un banco a mi nombre, presentando si quieren certificado de titularidad y NADA.. SINCERAMENTE SI NO ES UNA ESTAFA O QUEDARSE TU DINERO, SE LE PARECE MUCHO!!!

"account blocked for excessive requests…"

account blocked for excessive requests for verifications they asked me 2000 absurd things. blocked accounts and continuous requests

"Tricks to block funds"

Be very careful. Until I had little sums, all fine. When I put more funds the account goes under review in which they repeatedly ask me the most absurd things. We're on the third or fourth email. They ask me where I invest and why, (anyone invest to receive a gain), because 4 months ago I made cash withdrawals, the statements of my other accounts with which there are transfers, the account where I send my salary, the sources of income of the people who made a transfer to me because I sold them a bicycle. I mean I have to investigate the accounts of others!!!! They've no reason to request similar things, in more different requests. They don't indicate a time to conclude the review and the account is also blocked for withdrawals. This cannot exist. If I launder dirty money, you block the incoming money not the outgoing money because it's mine.
Are they going bankrupt? Are they scammers? Does the regulator know? Be away

"Thanks for the VIP service!"

Thanks for the VIP service!

"STAY AWAY"

STAY AWAY

This is, by a significant margin, the worst experience I ever had with any financial institution in any country.

My 20,000 euro payment has been held hostage for over two weeks now.
After I provided every piece of information requested in a timely manner, they decided to freeze my account without any reason, nor any timeframe, or steps to unfreeze it. This is all very illegal according to EU/Lithuania regulations and also goes against their own terms of service.
I asked for a timeframe again and again but their customer support refuses to provide any useful information.
Of course, it is also impossible to talk to anyone, so any interaction requires at least 48 to 72 hours of waiting.
After waiting for a response for over a week, I finally received an email asking exclusively for information and documents that I already provided. Not to mention the email was typo-ridden. At this point, I am unsure whether it is malice, incompetence, or a mix of both.

My 20,000 euros remain stuck in this black hole, and I am unsure whether they will ever allow me to access my money.
To make things worse, I was planning to use this money during a trip abroad and ended up having to max out my credit cards to pay for accommodation and other expenses.
I am now slowly losing hope of seeing this money again, especially after reading other reviews of people who never received theirs.

My next step is to raise a dispute with the Bank of Lithuania.
I would also encourage anyone in a similar situation to do the same to prevent further predatory practices from this institution.

"Very good customer services"

Very good customer services

"REVIEW - HUGE RED FLAGS"

Just learned that my account got suspended for a review. Now, I don't mind reviews but a few VERY big red flags:

1) I learned about this because Apple Wallet sent me a notification about the card being suspended. I then had to myself go through the steps of actually finding out what happened by taking time out of my day to chat with a braindead robot (Yes, Angela). Why can't they send an email? It's not asking for too much is it?

2) Upon contacting the chat they did tell me my account is suspended for a review, HOWEVER, they refuse to provide even a ballpark timeframe for the review. I will remind you that this is illegal.

3) I asked for a signed and stamped document to be able to provide to my debitors waiting to be paid with the money they are now holding. Said document was to explain the situation, explain that there is no expected resolution time and state that they will take responsibility for any late fees that could occur due to the situation they have now created. Surprisingly they refused to provide the document I asked.

4) Robot-Angela in the chat made a point of dancing around the questions I asked and refused to state certain realities as soon as I said I would screenshot the chat to send in as attached proof to a complaint. Hence hindering a proper complaint being made. Luckily that comes very clearly trough in the convo and should not hinder a proper investigation too much even if she tried.

Now, reviews are all good and necessary. What is illegal here from Bankeras side is holding the money with no timeframe being given and not giving proper communication about the review being initiated (emails, documents...), hence stopping you from making informed decisions and planning ahead while they hold your funds. Need I remind you money is used to pay for services and invoices? Not paying has consequences for the person owing money, and it's time banks and financial institutions starts either providing proper documentation, pay for the consequences and late fees themselves or make sure reviews are done in a speedy manner to avoid those disagreements.

I will also note that last time Bankera did a review they actually gave a timeframe. What did they do that made that change?

"Good communication"

Good communication. Thank you.

"scam company"

scam company. close my account for a "security reason" and can't tell me when i receive my money back.
it can be concluded that in this way they are appropriating money from the accounts for themselves. They cannot specify a specific time frame for when access to money will be restored, hence it can be concluded that they can delay this for years. I am ready to provide screenshots of the correspondence.
I don't recommend it to anyone