"Replacement parts sent out free of…"

Replacement parts sent out free of charge when I lost the piece. Excellent service, thank you very much.

"Very impressive product knowledge and responsive customer service"

I was looking for a very specific size and style of kitchen tap, and Richard's quick grasp of my brief and encyclopaedic product knowledge of the range you stock helped me narrow the field, as well as confirming my hunch that the intersecting set of all the parameters I wanted to meet was vanishingly small(!). I was disappointed not to be able to buy from your company in the end, as you did not stock the winning tap contender, but I also had prompt and flexible service from Lucy and Richard in arranging a return. I will be recommending sinks-taps.com to anyone of my friends who may also be redoing their kitchen

"Feel safe to deal with this company"

Feel safe to deal with this company. No quibbles.
Immediate response to my email regarding cancellation of part of order and the unwanted item was removed from delivery.

"Help with after care"

very helpful dealing with my request

"Shaw butler sink"

Ordered a sink, delivery was quick but I didn't realise that you have 24 hours to check item was delivered on a pallet, once it was checked it was totally smashed in pieces, poor customer service as they basically said its tough its your fault for not checking within 24 hours. our client really liked that sink and we ended up ordering another one was delivered quickly again and I made the delivery driver wait whilst I opened the package couldn't believe my eyes it was smashed in pieces again and I refused delivery, sent photos of the sink and they sent out a replacement which was delivered in one piece this time and basically blamed the pallet company, I dont agree with that it was badly packaged there end, I am taking this further after seeking advice from citizens/consumer advice.

Not happy with your reply your customer service is reallypoor, the delivery driver of the first broken sink parked outside my house and he put the sink on a trolley and dragged it up my drive way the sink was obviously already broken your end as the second sink was delivered in pieces and this time the delivery driver parked on my drive way.

"The information I needed was supplied…"

The information I needed was supplied and was supplied quickly. Thank you.

"Excellent Service"

My Perrin and Rowe tap arrived as advised. Now fitted and extremely pleased. Very good service from this company.

"Richard is the man - excellent service"

Amazing service by Richard who helped us immensely when our kitchen provider let us down with the sink - we needed the sink asap as the worktops are being templated today - ordered at 14.20 yesterday (18/10) received 10.15 today (19/10) thanks so much our kitchen installation is back on track and the sink is perfect and if excellent quality

"Excellent Service Thank You"

Ordered a sink that proved too large.
Spoke to Richard who was exceptionally helpful at working through what we needed, how to return the original order as well as arranged for the new, smaller sink to be delivered super quickly.
Overall an excellent experience- thanks so much.

"Amazing customer service from Richard"

Amazing customer service from Richard. So speedy, polite and friendly. Really looking forward to receiving my taps and best of all, they are in stock. Woo-hoo! Couldn't recommend this company more. Great price, too. Cheaper than anywhere else. One v. happy customer