"incorrect order"

Handled my issue very well and followed through as promised

"Excellent company, excellent service and excellent customer service after buying the products"

I search everywhere for 3 years to find 3 discontinued sinks as I needed the same size, I had given up and just happened to find this company. Richard within minutes had not only found the same sink under a different name, but given me 2 options. I am very grateful, the sinks have been fitted and look fantastic. Thank you. And your customer service is second to none.highly recommend.

"Kitchen mixer tap purchase."

Purchased a replacement kitchen mixer tap this morning. Richard, in customer support, was extremely knowledgeable and answered all my queries, directed me to the appropriate pages on their website so that I was in a position to make an informed decision. He was helpful and very professional. I have already received an email that my new tap will arrive tomorrow! Thank you,Richard, for first class customer support.

"Sink!"

Item returned as it was the wrong size. It was damaged by the carrier on return with insufficient packing stated as the reason. But we received it in that packaging!
Have spoken to supplier and the carrier but unable to resolve.
Caught between the two.

"I will only use sinks&taps for me and my clients"

I’m a plumber and I will forever and only use sinks&taps from now on. There was an issue with a handspray and Richard was very helpful and went the extra mile you can tell your dealing with a good business. They sent me out a free handspray tap when it was my error and I’m actually very grateful that I had chose this company I believe had it been anyone else I would be in a bad position now. So again thank you sinks&taps and I look forward to a lifelong custom with you guys. I know as a plumber these people will help me out rather than the alternative so again thank you sinks&taps and thank you Richard!

"Outstanding customer service from this…"

Outstanding customer service from this company.
From first making enquiries by phone and email to receiving the products the company have been brilliant. I received communication immediately after sales, delivery was fast and also well communicated and I also received an email to check everything was ok and I was happy with the service/product.
Richard was extremely polite and helpful, taking the time to listen and offer great advice. His extensive knowledge of a wide range of products was incredible.
He provided answers to all of my questions and assured me that if I had any problem at all it would be resolved quickly. This gave me reassurance in the company, something very important when buying from the internet.
When I received an item and found a fault Richard at sinks-taps.com resolved it immediately and a new part was sent out directly from the manufacturer within a couple of days. No question, no stress!
Thank you so much. I would highly recommend sinks-taps.com - exceptional.

"Fast delivery"

While every other company involved in our kitchen renovation has been affected by Covid and Brexit, this one managed to deliver our Bluci sink early. Straightforward to deal with and a good quality item for the price.

"Brilliant! Bluci VESSONA Twin Lever Kitchen Tap…"

Bluci VESSONA Twin Lever Kitchen Tap bought online from Sink-Taps.com
Really pleased with the ease of online ordering, the quick delivery and the perfect functioning of our kitchen tap. It came delivered with all the components laid out so neatly and clearly in a padded box, so not to damage anything, which we were impressed with. Our plumber said that the tap was easy to fit and didn’t need any extra parts like some taps do. There were comprehensive instructions, which he didn’t need. I’d highly recommend this tap and the company. The tap looks great, the height makes it easy to fill a kettle, the levers are easy to operate - especially if your hands are wet or dirty - and the water flow is perfect! Great to enjoy a fully-functioning tap again, and it looks brilliant in white and brushed steel too!

"Going the extra mile"

Sinks-taps went the extra mile to make sure that the taps we ordered arrived in time for our planned kitchen alterations. Brexit and Covid were conspiring to delay our delivery but with the help of Richard our taps have arrived in time.

"Faulty products"

I recently bought a sink with half sink, tap and waste system from this company. When my plumber went to fit all the waste pipework it wasn't long enough to connect one plug-hole to the other. I had to go to the nearest plumber's merchant to buy a waste kit.
The tap nozzle was also quite loose and didn't stay where you wanted it to be. It drifted a little.
When I contacted Sinks-taps about the issue their response was that they've never had a problem before! They asked me to supply some photos which I did just before Christmas but I haven't heard from them since.