"Plan mensutal Canada"

Ofrecen precios muy competitivos para contratar planes mensuales en Canadá. Empezamos contratando con un plan prepago para el movil de mi hijo y durante el curso hemos cambiado 2 veces de plan porque nos ofrecieron mejoras sobre lo que contratamos inicialmente. El primer cambio en diciembre fue para pagar menos al mes por los mismos Gb (aquí tuvimos que cambiar de plan prepago a mensual) y el segundo para en abril para tener el doble Gb por el mismo precio (cambiamos de proveedor, de Rogers a Telus, con una nueva tarjeta e-sim sin coste). La atención y comunicación via email fue rápida teniendo en cuenta el cambio horario. Buen soporte para ayudar a hacer los cambios sin problemas.

"Kumiko is the best shop clerk"

Kumiko is the best shop clerk. She is really kind and her explanation is easy for me to understand. She knows many things about how to use eSIM and what the advantages are like that. She could understand all my questions and answer them.

"The lovely price is amazing and Monica…"

The lovely price is amazing and Monica service was great.

"I NEVER fill out reviews but I HAD to…"

I NEVER fill out reviews but I HAD to for this one. PhoneBox is one of the absolute worst experiences I have ever had!
Was a good value for a time (despite shoddy coverage from time to time), originally was promised $25/40gb per month for 6 months and afterwards, I would be moved to a $30/40GB/month plan. A couple months into the $30/month plan, we received an email apologizing that they could not afford the promised rate would increase our rate to $35/mo for no particular reason unless we decided to switch from their Rogers service to Telus. We were supposed to switch over, receive an eSIM QR code, activate by scanning the QR code, and maintain the same number. The transfer began 4 days ago and that's how long I haven't had service (no cellular service means disruptions to personal day-to-day, urgent work responsibilities, navigation etc.).

They have since sent us multiple new non-functional QR codes. Kept us on the line for HOURS to "check Telus compatibility" (yes we ARE compatible). "Escalated" our ticket to "IT Support" and "Management" with NO call back or any way for us to reach the agent we spoke to. I have opened 4 separate tickets, contacted 4 separate online agents, with NO results and always the same line of questioning/comments (what's your number, what's your IMEI, we're sorry, we apologize, please call back later, we'll help you as soon as we can, we're looking into it, Management will respond shortly) and after 2 hours of waiting, I am consistently and simply cut off!

Before the transfer, they made NO mention of possible incompatibility with your phone. They have NO WAY of cancelling the original number port out so I can't jump back to my original plan. They give NO reason for a surcharge that was NOT part of the original service contract. Rogers (the original provider) no longer carries my number and Telus (the service I'm switching to) won't allow me to access my account because my number is under PhoneBox's "corporate account". This disruption has cost me to lose business, has caused me lose contact with my wife on a day I was to pick her up and go to the doctor (meaning she had to take the bus and was incredibly late and waited in the waiting room for hours!), and worst of all, the only solution they have is to buy a new SIM card and activate it but all of their service people are offline!

In my opinion, in life, sometimes you really get what you pay for, and buyer beware, their services are cheap because THEY are cheap they've created a cell service that breaks easily, planned poorly with no back-up plans/contingencies, poor management, and canned useless service representatives that only parrot the same garbage templates causing more agony

"素晴らしい方に契約していただきました"

素晴らしい方に契約していただきました。ありがとうございました。

Thank you! I'm so happy!

"Polite reception"

受付の方が優しく丁寧に教えて頂けました。日本人でも分かりやすく設定ができ、アドバイスももらうことが出来ました。ありがとうございました。

"Monica service is great"

Monica service is great. Very helpful.

"Monica and Anna helped me a lot very…"

Monica and Anna helped me a lot very thanksful

"it was while ago but i had problem with…"

it was while ago but i had problem with my sim card and Ellie helped me a lot! she said she's new at the time but her hard learning attitude from her boss and customer service was excellent.

"Monica amazing"

Monica amazing