"Expertise in shoe construction"

Expertise in shoe construction. Helpful staff. Offered comparative shoe types. No sales pressure.

"Helpful staff "

Visited the bullring store and was attended to by a lovely lady called Linda who was very kind and helpful

"Kam was amazing"

Kam was amazing, we had a great experience today

"Great experience"

Great experience in Middlebrook with Abdul, store was quiet and was immediately greeted and helped. Was there to get my 3.5 year old’s feet measured and pick some trainers. Abdul was really great with my son, cheerful and got his trust very quickly. Was patient with him and got the right shoes fitted super fast. Was easy for me to pay and whole experience lovely and smooth. Offered were explained but didn’t feel pressured. Most importantly my son loves his new shoes :)

"An example of how good customer service should be"

The assistant was most helpful and eager to provide a great service.

"Supportive and helpful"

Very positive experience due to the technical knowledge of Ryan and attentive care and advice. My son wears AFOs so it is tricky to find shoes which fit well but also in style and not oversized. Great interaction with my son who can feel anxious about new shoes.

"A chore which turned into a fun experience"

Having been given the responsibility by my daughter to purchase my grandson a new pair of school shoes, I was so relieved when Kiran made the task so simple. Fortunately we were given a lot of choice and my rather shy grandson with encouragement from Kiran, confidently paraded up and down the showroom, testing out his shoes of choice, whilst Kiran assessed his fitting. It was such a success that we ended up taking advantage of the current special offer and Nana also purchased a pair of trainers for him.

"Great experience with baby shoe sizing in store"

We have a 9.5m old baby which we wanted shoes for. We booked a service to be measured at Manchester fort and we had an absolutely fantastic experience with Anil I think his name was (sorry- baby brain I’m not sure but he was honestly great and I can’t sing his praises enough). It was a really easy process and he was super patient and knowledgable too. Will be going back to store for the foreseeable for all shoe sizing needs for baby boy 👌🏼 thank you

"Great service. "

I visited the 260 Oxford street store last week fora pair of men’s shoes and was most impressed with the service provided by Sangeetha. She was the only person behind the cash desk while also attending to customers, fetching shoes they required from the back of the store to try on and advising on options. There was a constant flow of customers she had to deal with. It was amazing how well she was multitasking and all with a smile. Because of her advice I came out with two pairs of shoes. It would be so much better if an additional member of staff was given to her to assist her. Thank you Sangeetha for your excellent service. My only disappointed was the limited range of shoes on display.

"It’s been 40 years since I had my…"

It’s been 40 years since I had my smelly feet measured so I went back to the same shop that did them the first time.
Clark’s the parade Cwmbran store where I was greeted by all the staff, Lorraine was glad to help and promptly set to work on my plates of meat and soon had four lovely pairs of shoes to try and lots of good advice as my feet are a wide fitting with a high instep,
I left the store with a smile and a new pair of shoes mission completed.