"Scammers"

Scammers
I got an order from them.It was too small.I returned it back with all tags and labels within one week.They didn’t want to do the refund and I should pay more money for reshipping through a link they sent.I tried million times to pay for the reshipping and after contacting my bank I knew that they didn’t accept my payment.Now they have my money and the item .Catastrophe .Not honest

"Beautiful lingerie and great service!"

Beautiful, sexy, comfortable lingerie and great service!

"The agent was very kind and considerate…"

The agent was very kind and considerate and compassionate. I made a mistake forgetting info I intended to give. The agent understood my mistake and during the holidays helped me out. I am definitely a much happier customer. I am grateful!

"Super helpful with a fast response time"

Super helpful with a fast response time

"most horrible service ever. do NOT BUY"

They let me sit on a 1500eur item that was never worn due to wrong size. This was a birthday present for my wife which I had ordered well in advance, and yes their return deadline was over. But still just blockimg me on an item this price is beyond words

"They're scaming you."

Basically, I had two orders from AP and sent both in part back. First one they confirmed the refund for, the second they allege that the items have a smell and refuse to refund me as well as want to charge me money to get it back to me. Though, I don't know how this can be the truth. I tried the items on according to their guide lines and everything was done sanitarily. Additionally, both shipments after receiving and before sending back were stored the exact same way. Everything was fine when I sent them back and now they allege this? I am furious and wish I would never have had even considered buying from them. Really hope I can find a way to get my money back because this honestly is scammy behavior.

"delivery problem"

I had an issue with delivery which should not have happened but their response to resolving the problem was very thorough

"Awful customer service"

Awful customer service. Do yourself a favour and avoid
Cancelled sale purchase (during sale) which now has to be re-bought outside of their sale and with delivery charges.

"Riccardo is superb"

Riccardo was swift, kind, and helpful. I couldn't be happier.

"Really helpful !"

Really helpful !