"Stephanie Matos did an outstanding job"

Stephanie Matos did an outstanding job. She made sure the apartment was in excellent condition and has been easy to communicate with and has paid meticulous attention to every detail throughout the entire process.

"I wish I had listened to the reviews"

I wish I had listened to the reviews, but Landing's customer service is extremely poor. I cannot in good faith recommend this place. Not worth the price. Poor business model and willing to screw over loyal members for a dollar.

"Customer service with Carlo"

I have not moved into the unit yet but the experience Ive had thus far with Carlo Dimas was seamless. He was patient, informative and followed up to ensure I had no questions. The extra effort with this agent was refreshing and gave me reason to recommend hello landing’s service. Thx Carlo!

"I stayed in unit 2609 for a month and…"

I stayed in unit 2609 for a month and found the unit to be clean, organized in the kitchen. The bathroom was good and clean. I bought an extra pair of towels because I used the gym frequently—which was also convenient.
The whole experience was seamless with clear instructions about how to get there, access the unit and how to check out. I would definitely seek to stay here again in the future.

"Horrible"

People, please avoid this company. I truly believe they hire bots to write positive reviews. This company is just a bad start up with very poor customer service. In fact, they don’t care about their customers once they receive the money. We used landing in Miami for a period of three months. Apartments were given to us very very dirty and they charge cleaning fee upfront. Even bed linens were used and dirty. When you contact customer service, they don’t respond or they give different information every time because they are a lot of clerks sitting on their app and they don’t know exactly what to do. The last thing that happened was that the place got roaches everywhere and when asked to move us to a different place since we had a newborn with us and couldn’t use pest control. They offered other options but requested to pay monthly rent for them. If something goes wrong in the apartment, if its filthy, infested with roaches, they will do nothing, only for more money. Don’t waste your money for this awful company, better to use more experienced platforms that will take care of their customers.

"Landing is the Future, and I #loveit"

I’ve been with landing over 2 years and I can say sincerely it’s been one of the best experiences of my life. I’ve had many genuine interactions with Landing Experience Support staff and I can say they are the best at what they do. Over the years I’ve worked directly with Fran, Max, Arturo ( all 3 are amazingly great) and many more and I can say that they each care and go over and above to make sure every landing member is taken care of. They are patient and thorough and have a skill with finding resolutions that work great for both members and properties alike. In addition the landing community overall feels very much like a family. Units are amazing and the standby program is great if you enjoy a flexible lifestyle. If you’re a bit more stationary then standard program is great as well from what I hear. Overall I highly highly recommend landing to anyone. In my opinion It is a new way of living and what gig work is to traditional employment, I feel landing living is to traditional living. But yea, 10 out of 10, I highly recommend :)

"Hidden cost."

Place is very nice. But some hidden cost charged.

"We had a great experience with April"

We had a great experience with April, the area manager at landing apartments orla do. She was always responsive and address any issues with our two apartments quickly and efficiently. Her friendly demeanor made working through any challenges a smooth process. I truly appreciate her dedication to resolving problems and ensuring everything ran smoothly. Highly reccomend!

"Well"

Well, I will say the pictures posted for the booking did not accurately depict what we actually got. But it is nice and clean. Wish there was a time that quiet has to begin. We have had some late partying in the parking lot. And people who like to rev their loud cars late and early. I would also like to add that the outlet in the bathroom doesn’t work, the screen for the slider is off and needs some work, and the door for the heat and ac unit is broken.and it would be nice if the pool was heated! It’s very cold.

"I was helped by Carlo Dimas who…"

I was helped by Carlo Dimas who provided a personalized and kind service. I really enjoy being part of the Landing network. Thank you Carlo