"It's a great platform to save some…"

It's a great platform to save some money on whatever you shop online. I would definitely recommend complete savings for
people who spend anything online or even in shop.

"Hands down the best cashback site…"

Hands down the best cashback site around!
With other sites you’re waiting months, not here, usually shows in days and paid at end of the month.
They also listen to feedback :)

"£20.87 what you suppose to have transfired to me..."

just writing to you my £20.87 isn't in my bank yet do you know how long i've got to wait , i mean it's got to be 10 days now from when i gave you my account number and sort code???.. think that date was 4th or 5th December....and it's now the 16th December am i going to get it or not really as i'm thinking it's a lie ... best wishes Dawn Clyne

"Love purchasing my items from complete savings "

Love purchasing my items from complete savings. I’ve saved so much money. Thank you

"I’d give it 1 star for user experience…"

I’d give it 1 star for user experience and 4/5 for the actual benefits. However, there is a big service offering gap.

Their customer service doesn’t seem to be reading the email enquiries properly very often. In my experience, a back and forth is required before they action it properly. They sometimes claim some weird interpretation of the T&Cs which doesn’t really seem to be supported by the rules.

Recently, my membership was cancelled for a very petty reason. The company refuses to send targeted emails, they just send canned emails w.g. “Don’t forget to update your bank details”. I changed my bank in September, I have updated my account details, but forgot to update my card details (now I understand one is used to make payments, and the other to withdraw money).

However, the monthly bonus is a strange thing: they charge you £15 but pay you £15 back if you submit a transaction for the monthly bonus, which I have done so on a monthly basis. I don’t think I have been overpaid either, so cancelling the membership is just them ticking a thing against the T&C.

Their email also states customers can contact customer service for support/if they want the membership reinstated. Well, their response is that it’s the customer’s responsibility to know the T&Cs and update the details, the company won’t tell you if they cannot charge you nor that they are cancelling your membership. I found out by trying to log in and being told that my account is no longer active.

What they don’t want to recognise is that the issue is at their end. I have received over 4 emails saying that my cashback has been accepted, even though my membership had been suspended! I haven’t received a response whether the processed cashback up to the point of the membership cancellation will be reflected in my account.

The only way to benefit from the membership again is to allow for 6 months between cancellation and sign up. I’ll pray for them to improve their atrocious business processes/service the meantime!

"Sneaky website"

Sneaky website! I wouldn't sign up for this on purpose! I found out today that they have charged me £18.00 for something I'm not aware of! Beware of this sneaky website!

"Excellent website with great cashback…"

Excellent website with great cashback offers. I have received the cashback in my bank account. The process is slow and sometimes does not register the purchase. However, the customer service are great and they register it manually after completing the checks.

"Check your credit/ debit card statements !!! "

I have no idea how this company got my credit card details and have been charging me £15 a month for 7 months . I’d never knowingly sign up to one of these sort of schemes. I’ve challenged the payments with my credit card company and like others I’d like to see any documentation showing I’d agreed to this !!

"I don't know how I was signed up to…"

I don't know how I was signed up to this lot, but they've been withdrawing money from my account for well over 12 months. Absolute disgrace.

"These people are fraudulent"

These people are fraudulent. They signed me up after I had used Parcel Monkey who totally deny giving them my details. When I found out I contacted them and asked for the documents they had allege they had received from me and they refuse to do that. It is now with Action Fraud. Their response is total nonsense - show me the form and the direct debit authorisation