"Impressive customer service team "

I was impressed that the customer services phone number was answered immediately. Straight forward options and the option I chose answered immediately. My query was very efficiently dealt with by Keith who clearly knew his job well. Well done Yuno and Keith. I just wish some of the other utility companies could be as efficient and pleasant.

"The staff are great the girl Stephanie…"

The staff are great the girl Stephanie i was talking to today was so helpful and so understanding 😊 I am not very good with it she was so patient with me n helped me get bk into my yuno energy account. I was a little panicked at first but she reasured me that she could get me bk online. Thanks so much Stephanie for both ur help and patience

"Bill queries ."

I received my gas and energy bill somewhat by surprise ! I had some queries including if the Bill I received was an estimate, when to submit a gas meter reading, when payment goes out of my bank a/c , etc. I found Ajay ( Yuno ) patient , helpful and courteous in my online digital communications 👏

"Very friendly and helpful person"

Very friendly and helpful person

"Kyra was excellent"

Kyra was excellent, what a great representation of the company she is

"Panicked Over Bill.."

I contacted YUNO energy today in a panic as I went into my app and seen my Gas payment was outstanding!
So I went into my banking app to make this payment! But when I’d done so I’d paid twice!
I got through on the phone to the most helpful, courteous woman by the name of Stephanie and she helped me.
Thank You Stephanie💖

"Just dealt with Emma on a bill query…"

Just dealt with Emma on a bill query that I had. Excellent experience with a very prompt response from Emma.

"I needed to change my payment…"

I needed to change my payment arrangements. I spoke with Eduardo and he sorted my problem in a clear, efficient and friendly way. A good service with no delay in answering my call John Moriarty

"Gas Meter Reading "

The lady named Ella was so helpful and obviously knows her job very well. Thanks to her and thanks to YUNO!

"All I wanted to know was where do I find solar panel info on the app?"

The bot put me through to an agent. The agent asked me for all my details and then I was cut off, having to start all over again. Same thing happened the second time. Got no where with the call unfortunately. Still haven’t answered my question!!!!