"Kitchen sink falling down!"

Been in a new property for a week - the kitchen sink is literally falling down and Haart are being very relaxed in their approach. Not responding to calls & seeing the urgency.
Really disappointed as initial correspondence when they needed the business was excellent!

"Review of Charlotte Fox, Letting Agent, Colchester "

I should just like to thank Charlotte Fox for finding a tenant for my property in Colchester recently. From advertising my property to the tenant moving took no more than two weeks - a remarkable achievement, which included making arrangements for a paint job and minor repairs.

In dealing with Charlotte, I found her to be cheerful, enthusiastic and helpful. Correspondence was invariably handled promptly and professionally. The whole process could not have been simpler or more efficient and I would happily recommend Charlotte to anyone looking to rent out a property in Colchester. Thanks very much!

Dave Fremaux

"Best services"

Having the services of Olivia King from Haart was a wonderful experience. She was professional, responsive, and went above and beyond to attend to my concerns.
Thanks Olivia

"Great service from Ashley and his team"

Great service from Ashley and his team! Olivia King has been prompt, engaging in delivering the housing management on my behalf. I would recommend Landlords to use this service.

"Haart Wimbledon/ Sutton - STAY AWAY FROM HAART"

Haart Wimbledon/ Sutton - Be warned..never sign a letting agreement with Haart. Their maintenance service is non-existent, I had 5 trip Hazards in the kitchen in one year, I had the toilet blocked where I couldn't use it for 8 days. They saw to a faulty washing machine after one Month of notifying them. They don't maintain the houses properly(you have to keep calling them and leaving messages, most of the time they ignore it). The Staff are terrible. They will not respond to calls or emails, but they will call you first thing on a Monday morning to chase for rent you have already paid. I remember delaying rent payment to ensure that they see to repairs. Every day I had different person calling me chasing me, I had to tell them that they need to allocate that task to one person to deal with so that I don't have to explain things to different people calling me every single day, they will harass you but if you are trying to get hold of them for repairs or the return of a deposit they will ignore you. Un-ethical business model. High turn-over of staff. I moved out 6 weeks ago I am still waiting for the return of my deposit. Guess what I have emailed, called and left messages.....still don't know if I will receive my deposit...stay away from Haart. Unprofessional staff...some staff talk to you asif they are doing you a favour......been shouted at in the past by staff... STAY AWAY FROM HAART. Although HAART responded to this review saying that they will respond to my email immediately, that was too good to be true, I have emailed them as per their advice...still no response or indication as to when I should expect the return of my deposit....its almost 2 Months since I moved out of the property.

"Helpful Christie"

Viewed a property with Chrstie, although the property wasn't suitable, Christie, from start to finish was friendly, informative, knowledgeable and just genuinely really very helpful. Would definitely think of Christie in the future for selling/buying.

"Ibi at haart Wisbech is AMAZING!"

Had a brilliant experience at haart with Ibi such a lovely genuine person ,he was always at the end of the phone if we had any questions or wanted a update he made are house purchase very relaxing letting us know we was in safe hands , If anyone was interested in buying a home through haart travel the extra distance to haart Wisbech just speak to (Ibi ) would recommend him to anyone I know friends family I have a lot of trust in him , Top man Ibi cannot thank you enough for helping me and my family find the perfect house to turn into our home

"Haart and Samantha Ramsey were very…"

Haart and Samantha Ramsey were very professional and supportive and gave honest advice and guidance in selling my late parents property , Their service was outstanding , sending a huge thank you to you all .

"I was helped by Miller Fisher"

I was helped by Miller Fisher, she was very polite, professional and helpful. Thank you!

"THE WORST!! AVOID!"

THE WORST LETTING AGENT/PROPERTY MANAGEMENT CO. AROUND!
Do not use unless you want a management company who are untrustworthy, they misinform you and do not represent you fairly as a landlord. Not fast to respond, do not make processes clear and easy to understand (esp for first time landlords), they are not focused on providing the best possible service nor do they put their clients first. Useless. Avoid.