"Jokers I would never use this company."

Jokers I would never use this company.
They never answer the phone and it gets connected to their head office,
No one ever gets back to you.

"I was attended to by Kieran PATTNI on…"

I was attended to by Kieran PATTNI on time and very fast
I love the way am being treated

"Rubbish service"

Having bought and sold 10 houses in the past, this was, without doubt, the worst experience with an estate agent.
Firstly, beware of their contract. It states 14 weeks, but you can’t give them the two weeks notice until the end of the contract, which actually makes it a 16 week contract.
They completely over-valued the property initially – you would have thought a professional estate agent would be able to see that there were obvious issues which would need attention. I had to spend over £16,000 to bring it up to a standard that would sell for anything near the value that they initially gave it.
But worst of all is their communication with clients and internally. I was told by Soraya Rankin that a buyer had sold their property – she even put it in writing – only to find out six weeks later that their property was under offer, NOT sold. Information that I sent to Soraya was not shared with her colleagues, and therefore I would receive calls from colleagues asking me questions I had already answered.
Beware, they use a limited number of standard emails that they do not adapt to for your personal situation, so they make no sense at all. And whenever you call them, you get through to a central office who can only pass messages on, some of which never reach the recipient.
I moved away from the agency, after complaining about Soraya to one of her colleagues, and placed it with a competitor, as I was so unhappy with the standards being provided. The second agency sold it to a buyer who had originally viewed the property with Haart Hucknall, so I was passed back to Haart, who strangely allocated Soraya as my point of contact again. Very annoying!

"Incredibly supportive Haart staff member - Demi"

We had the good fortune of having Demi (Hornchurch branch) as our estate agent. Demi was absolutely wonderful and went above and beyond. She was incredibly supportive and answered all our queries. She did an amazing good job and we hope this is recognised by the Haart management team. We highly recommend Demi.

"I would like to say a massive thank you…"

I would like to say a massive thank you to Abbie Garland for her understanding and help with my applying process within the company. Great communication and excellent customer service!

"Would highly recommend Sanjay and his…"

Would highly recommend Sanjay and his team : completely satisfied with their great service .

"Maddison was incredibly helpful during…"

Maddison was incredibly helpful during our property viewing. She provided a thorough tour, answered all our questions with patience and clarity, and made sure we had all the information we needed. Her professionalism and approachable manner made the entire experience seamless and enjoyable. We truly appreciate her time and effort and would highly recommend her!

"Professional and Helpful "

Nabil from Haart ilford is a fantastic professional and true problem solver. He was really helpful throughout our moving journey and he is an asset for a company.

"Surprised are still in business..."

Surprised are still in business...

Then again, they are experts at stealing money from customers!

If you are a landlord, tenant or homeowner - don't do business with this company.

My landlord worked with this company. At the end of his contract with them he decided to part ways due to the poor service received. As a result of this, they are now illegally withholding my deposit (apparently due to a fee dispute between the landlord and Spicerhaart). Nothing to do with me as a tenant, paid my rent in full every month, landlord has asked them to release my deposit and they simply refuse.

Go and check out my review on Google (Felicity J Lord - Brixton) which includes images.

"Annabel Mitford-Peppard is extremely…"

Annabel Mitford-Peppard is extremely helpful, prompt and professional.