"tyres delivered on time at a great price"

tyres delivered on time at a great price

"easy to do"

easy to do and secure everything worked out all very quick

"Great service in Inverness"

Tyres all changes in good time and staff very friendly and helpful.

"Avoid like the plague."

They ordered the wrong tyre, I had to pay for the correct one and they have still not reimbursed me for it, so £80 out of pocket.

"Tyres delivered next day to the garage…"

Tyres delivered next day to the garage and overall order expirience is fantastic.

"Easy to order my tyres and at a…"

Easy to order my tyres and at a competitive price.
Tyres were fitted by a local garage. They got busy fitting the tyres as soon as I arrived and had me back on the road in no time at all.

"Friendly and efficient service"

I booked to have two tyres changed and the wheels balanced through the RAC website. This was carried out at Bathwick Tyres in Chippenham where the service was friendly and efficient despite the depot being very busy.

"Look elsewhere, RAC Tyres will waste your time"

Bought 4 new tyres, was given a day (thursday) and time (8:30am) for fitting but when i arrived onsite was told by the fitter that they don't get much info from the 3rd party supplier so my time was for much later in the morning which i couldn't do. I booked directly with the fitter for the following tuesday at 8:30am. Came home and called RAC Tyres to be told that shouldn't be the case and the fitter should've called RAC while i was there (not my problem if your processes don't work). I also realised that i couldn't make the tuesday so mentioned I need to change it to wednesday and the customer support person said they would inform the fitter on my behalf. I received email confirmation from RAC about the change but the next day I decided to call the fitter (Because I wasn't convinced on RAC service) to confirm the change and they said they hadn't received anything and they moved my appointment.. Wednesday comes, car goes on the lift, car comes off the lift.. I ask what is wrong and get told, they don't even have the tyres!! Back home, call RAC once again and they don't know where the tyres are and that maybe they were sent back!? Why would the fitter send them back when they knew i was getting them fitted! RAC proceeded to tell me that they will call the suppliers to get proof of delivery and they would call me back.. 48hrs, still no word from RAC so I called in to cancel the order.. "Why are you cancelling?" "Because I still don't have the tyres!" "Oh, ok.. Refund will be with you in 6 working days.." So now I have to spend more money to actually get the tyres while I wait for my money to eventually be refunded! Steer well clear of this company, utter useless service, no concern for the customer, waste of time...

@RAC Customer support, let me save you the hassle of replying with your useless cut and paste text

"Good Morning ,

I'm sorry you have been left unhappy with your experience with us and can fully appreciate your frustration. To help us look into this further for you please feel free to send the full details to the following email address:

enquiries at ractyres.co.uk

Kind regards,
RAC Tyres Customer Support"


Blah blah blah... Do better RAC Tyres!

"Good prompt service"

Good prompt service, easy to use website.

"RAC & Pro Tyres a good experience at good price"

RAC Tyres came up cheapest on search and ProTyres were the fitters. All went smoothly and to time. Would gladly use again in future. Polite, friendly and efficient.