"Peter McGarvey did an excellent job…"

Peter McGarvey did an excellent job arranging for the roof tiles, which had been displaced in the recent gales, refitted so the roof was sound again. The work was done very quickly.

"Robyn Rae is an exemplary factor"

Robyn Rae is an exemplary factor/ property manager. She took charge of a very difficult multi-party communal repair which required all her great skills and qualities - experience, highly skilled project management, diligence, tenacity, tact, diplomacy, integrity....you name it, she has it! The repair has gone very well, when it could easily have been otherwise in less capable hands. More generally, Charles White Limited have been a delight to deal with - they also are exemplary.

"Paul was very helpful of sorting out…"

Paul was very helpful of sorting out the light outside our house in Millreagh. Dundonald. Replied promptly to our email and getting the light fixed.

"Maria from Charles White quickly sorted…"

Maria from Charles White quickly sorted out two recent issues with stair lighting and the roof. The roofer even came out on a Saturday! Thanks!

"Charles White keep it up!"

Charles White have just taken over the managing of our development and they appear to be well organised and very professional. Long may this continue

"Professional Excellence "

Charles White is a professional and efficient firm with well mannered and knowledgeable staff. They run meetings efficiently and are well prepared. They have been a breath of fresh air managing our housing development and I would particularly highlight the excellent work of Maria Cooper.

"Currently excellent service"

Relations with Charles White haven’t always been smooth sailing however since Robyn Rae took over as our client relationship manager, things have greatly improved. I would like to think that Robyn’s level of service is now the norm for Charles White so that if she leaves, the standard we have become used to can continue. Communication is now excellent and the twice yearly residents meetings introduced and facilitated by Robyn have proved extremely beneficial. Five out of five for current service.

"Great help from Jessica "

Jessica was very pleasant and has written a letter to say she will sort out a few issues we had and told us info of some work that is getting done. Painting of fences down paths and eaves on houses which will be getting done. Many thanks

"Great help from Robyn"

After a couple of bounced emails from colleagues no longer at Charles White, our emails ended up with Robyn who has been incredibly helpful. She's ensured that our issues have been sorted quickly and has been great at communication between ourselves and external companies. She's also provided some sound advice from her own experiences!

"EXCEPTIONAL"

Robyn's professionalism and commitment consistently deliver an exceptional customer experience. What truly sets her apart is her dedication and genuine willingness to help. She goes above and beyond to address concerns promptly, follows through to ensure every detail is handled seamlessly, and resolves issues to the highest standard.

Robyn exemplifies excellence in customer service. Her efforts make a profound difference - every interaction feels personal, professional, and efficient, leaving me feeling genuinely valued as a customer.

I highly recommend Charles White. Their team is not only knowledgeable and supportive but also takes the time to understand and prioritise individual needs.

It’s an absolute pleasure dealing with you, Robyn - thank you for your outstanding support!

Sally