"Have been given really usefull…"

Have been given really usefull information before purchasing . Had a few issues afterwards but was easily resolved with Sams expertise.

"Some inital teething problems with the…"

Some inital teething problems with the order but resolved in the end and the product that did arrive is great

"A personalised and professional service"

We wanted to get a laptop for our son's 16th birthday. A quick phone call with Sam and he gave us some options. We decided on one, Sam got it all sorted. It needed a new battery so was delayed but Sam went out of his way to make sure it arrived in time for his birthday.
The laptop is in great condition and has been perfect for our sons needs.
Would highly recommend this business for the personalised approach.
We will be using Sam again for our future laptop needs.

"No receipt, dud battery, ignored by merchant."

I ordered a laptop for my new business. I was excited to be making this purchase as it's one of the "fun" expenses for a new business owner.

After placing my order and having my money debited, I received no confirmation of order or a receipt. I phoned up and was told that their automated receipt emails are down right now but my order has been received and I will receive my laptop in the next few days.

A few days pass, and I have not received a receipt but my laptop has at least arrived. Unfortunately the laptop will not turn on. I plugged it in and it turned on but the battery will not hold a charge. This was then on charge for the next 13 hours but still not even 1 percentage point gained.

Multiple calls, emails, and promises to make good but nothing but air.

Still not received a replacement battery, still not received a receipt.

We are now issuing chargeback with our credit card supplier.

Avoid this seller, it's just not worth the gamble. Especially if you're not paying by credit card, as you'd have no recourse whatsoever.

"Excellent service, excellent value"

I decided to buy a "new" laptop from Refurbished Laptops as I prefer to spend my money with smaller Businesses. It's "new" to me as it's a replacement for an 11 year old laptop that just about works. I called Sam, went through what I wanted, we agreed the model and a few days later my "new" Dell arrived. Tip-top condition, absolutely brilliant, better than I thought and loads of bubble wrap as a bonus!! Highly recommended, I'll definitely use Sam again.

"Sam was incredibly helpful with sorting…"

Sam was incredibly helpful with sorting out a laptop for my daughter.

After a chat on the phone he advised me that the laptop I had chosen wouldn't be good enough and gave us an upgraded laptop that better suited my daughter's needs.

Once he had finished checking it, it was dispatched a week or so later and arrived in great condition.

Sam always got back to me after I called him and was very helpful and polite.

"Fantastic service and superb products"

Fantastic service and superb products. He really went out of his way to get me sorting in the timeframe I needed.

"A laptop for my son"

My Son needed a new laptop for college but I had no idea what spec was required, so I spoke to Sam at refurbished laptops and reeled off a list of programmes to him which my son wanted to install on it. Sam was then able to have a look and find me a laptop that matched the requirements. Even though Sam said he was extremely busy and may be a few days before he could dispatch it still arrived very quickly and my Son is happy 😊....thank you Sam for your help.

"Bought laptop several months ago"

Bought laptop several months ago. A problem arose with the audio driver, common enough in Windows. After several attempts to resolve myself, one email to Refurbished Laptops and the problem was sorted. Quick, efficient, sorted.

"Great value for money and excellent…"

Great value for money and excellent customer service