Economy Rent a Car
John Schwarz
"Do not walk away run "
Miami location Do not walk away run , location is a scam.
Booked on line $210. Location wanted to charge $625 would not except insurance decaration page from State Farm .
On a positive note , driver from economy , to pick up location , was professional and helpful.
Did give us a ride back to airport to get a rent a car from another company.
Do not be fooled by low price offers on Expedia
Customer
"Lengthy process in which they try and bully you into buying coverage you don’t need"
I’m searching for ways to review because they were so bad! And Priceline is bad too because they connected me with them even though it wasn’t a choice on their hot deal! Don’t use either!
Sheila Noftz
"ECONOMY CAR RENTAL MIAMI , FL"
Economy demanded that I have “loss of show” insurance. And if it wasn’t on my policy then I had to pay an extra $25 a day from them . I called my insurance agent, literally while I was standing there and she told me this company was feeding me a line of bullshit, and that that is not mandatory to rent a car . So I told that to the person at the car rental place and she said “ It’s MY COMPANYS requirement .” So basically , they intentionally screw you . Then I had booked a MIDSIZE vehicle . I was given a Toyota Corolla . I said this is a COMPACT CAR . She said , “ MY COMPANY considers this a midsize vehicle .” No concern at all for the customer . I will NEVER EVER rent a car from them again .
Ruben Nn
"En almassora una gitana de cajera me…"
En almassora una gitana de cajera me tiró las monedas i tuve que cojer una a una cuando yo le di la mano para que me las diera
Benjamin Cador
"Des voleurs de première"
Des voleurs de première, la location au Costa rica pour 2 semaines était de 330 euros avec assurance obligatoire de 309 euros. Arrivée là-bas il vous vendent une assurance obligatoire encore à 340 euros qui ne sert à rien. Lors du retour il ne veulent pas rendre la caution. De retour en France ils nous débitent encore 280 euros sans aucun scrupule.
Andres Charry
"The worst company"
The worst company! They force you to pay over $500 in insurance, even if you have a credit card to cover the rental. Total scammers! Avoid this company at any cost.
PM
"Have no cars with a reservation and lied"
Reserved a car at Vancouver airport, arrived and they said car was gone because I was late 15min., this is the usual BS they give, among other things such as overcharge, charge for things declined by customers, etc.. I think they overbooked and just lie every way they can. Stay away, there are many other good choices.
jeffrey
"Charged me for damage waiver and "
Charged me for damage waiver and insurance after I declined the coverages verbally. I provided a credit card and my personal insurance at signing in lieu of these coverages. They charged me anyway. Ripoff artists.
TJ S
"When I arrived to pick up the rental…"
When I arrived to pick up the rental car I booked through Expedia.com, their Tucson, Az. office by the airport was closed before the business hours posted on their door. I called the phone number posted on the door and did reach someone.
After 10-15 mins of waiting for the person who answered to “check on” a few things, he then tells me they will be unable to provide me with a rental car. Period.
I was in an unfamiliar city after dark with my luggage with only a dance school open within a few miles of their office.
My credit card company got involved at my request but they got to keep $75 for some bs that was not anywhere in the contract via Expedia.
After reading a few reviews for Economy Rent a Car, it seems this is a fairly common occurrence with this company throughout the world.
Stay away from travel booking sites and definitely from Economy Rent a Car. 😡
Slobodan Simonovic
"This company should be out of business"
This company should be out of business. I ended up with two issues.
(1) When I rented a vehicle on line the price was very acceptable. No indication of additional charges. However, when picking up the car, we were charged additional insurance for loss of use (????), and insurance of my insurance deductible (???). I provided the document from my insurer that our insurance covers all the costs and is applicable in Canada and US. Not accepted, pay or no vehicle. So they charged me for insurance of my deductible around $300 (US), and my deductible is $300 (Canadian). I was complaining that for those who are booking online, this additional insurance was not mentioned. They quoted one sentence from the middle of the paragraph explaining the use of shuttle (????) where additional insurance may be required.
2. I returned the vehicle a day earlier and was hoping to get reimbursed for the difference. Very rude customer representative said that they are not returning the money and I should talk to the manager. Since it was Saturday, I did call the manager on Monday and got a straight answer that they are not reimbursing customers for early return. Asking where is this information available I got the answer that that is corporate policy, period.
I strongly recommend to be careful by renting from this company. Who knows how many other, similar, policy issues you may experience with them. The only reason I decided to pay and took the car from them was that we arrived at midnight and looking for other companies would be difficult for us.
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