"Frustrating"

Frustrating. We still have not received our money back

"I received fast service on my trip insurance claim!"

I received fast service on my trip insurance claim. The web site was easier to use than I have experienced in the past. I had all of my receipts saved in case I needed to file a claim, so that was important. Thank you for your prompt attention!

"Prompt and personalized service"

Prompt and personalized service. Responsive to my questions.

"Process was easy"

Process took a few weeks, but was easy and uneventful. Claim was paid in full.

"Your response was very fast and very…"

Your response was very fast and very sympathetic to our problem. Thank you very much!

"The process was easy and got the check…"

The process was easy and got the check fast

"Fast and efficient!"

Very good at answering questions and were very efficient with finishing the claim!

"Cutting our vacation short. Once we were able to get upper…"

Once we were able to get upper management involved, out claim transaction was exceptional. The level of service we received was 5 star, they were prompt and efficient.

"Our claim settlement was prompt and…"

Our claim settlement was prompt and were pleased with the outcome. We received fair compensation for our out-of-pocket expenses.

"Claim process was easy and response…"

Claim process was easy and response time was very prompt.