"Had I not kept up with continuous phone…"

Had I not kept up with continuous phone calls I don’t think I ever would have seen a dime. There was literally no communication initiated by them.

"RedSky is #1"

I have never purchased travel insurance but with the current state of everything, especially travel, and the cost of this trip, I decided to purchase it. Grateful I did because the event that faced us just prior to the trip was covered. The claim process was very smooth, communication was excellent, and their decision was prompt! I received a full refund and will definitely use them again in the future. 5 STARS! Highly recommend!

"Vacation cancellation"

When we had to cancel our recent vacation because of family illness, I called Arch Red Sky Insurance to ask about submitting our claim. Their customer service representative was very helpful with instructions, providing the necessary forms, and answering our questions. The online submission process was easy to use. Once we sent the completed paperwork, our claim was processed promptly and fairly. We are very happy with Red Sky's service and coverage terms and have no hesitation about using them again in the future.

"Fast courteous service"

Fast courteous service

"handled the claim promptly and…"

handled the claim promptly and professionally

"Everyone was courteous and patient"

Everyone was courteous and patient.
I received my refund check in a timely manner.
Katricia was extremely helpful and answered all my concerns.
I would certainly use Arch Red Sky again, and refer to others. Pat C

"Tropical Storm Ophelia-Day of vacation missed"

Tropical Storm Ophelia shut down ferry service to our destination and caused us to loose 1 day of our vacation. We had to get a hotel and wait for ferry service to resume. RedSky reimbursed us for our hotel expense and for the day we missed at our rental . I am so glad we purchased this insurance. Thank you for taking care of us.

"Very good review."

The first person I talked to was not very helpful. I called a second time and get very good help and assistance that I was able to follow. Having a real person to talk to made it very good.
The email updates were very helpful to know that it was being addressed.
If I had a question I called and was helped.
It took a long time but the email updates were very helpful.

"Easy and efficient online to start the…"

Easy and efficient online to start the claim. Had to call with questions and received prompt attention.

"Efficient, thorough and settled quickly"

Website was easy to use. Doctor’s submission was requested by myself; however, dr office was dragging their feet and I had to keep calling. Red Sky kept me advised the claim was open and offered an option. That helped resolve claim quickly. Always get travel insurance. Stuff happens even with the best plans.