"I am very pleased how Sky Red solved my…"

I am very pleased how Sky Red solved my issue. I really couldn’t make my wish trip and submitted all the information needed to them. They were fast did not make more inquiries and return my money in a timely matter. They are very professional and so really appreciate it.

"Excellent Customer Service"

Easy application, excellent communication, quick direct refund. We took travel insurance on our Florida beach trip with the risk of hurricane season and we are so glad we did. We had a mandatory evacuation the second day of our trip due to Hurricane Idalia. We contacted Red Sky and they were so easy to work with and helpful with information about the process. From the submittal of our application, to receiving our refund directly into our bank account, the process only took about three weeks to close. Excellent customer service. I would not hesitate to use Red Sky for travel insurance in the future.

"The experience was painless"

The experience was painless! Just what I needed.

"Unfortunately"

Unfortunately, life necessitated we cancel our trip. Arch Red Sky was very easy to work with to get reimbursed for our deposit. They were professional and quickly processed our claim.

"Every person that we spoke with was…"

Every person that we spoke with was very professional and helpful. The website to submit our documents for our claim was very user friendly.

"Very responsive in a horrible…"

Very responsive in a horrible situation.
Kept us in the loop of the process. Took our calls and was very understanding of the events of the Maui disaster.

"Good customer service"

Bertram found out why I didn't get email updates as they had an error in the email address. He was able to give me a claim number and inform me I was being given a partial payment for my claim.

"Great customer service!"

Customer service on the phone was efficient and clear with their advice. Follow up email was prompt and directions were clear through whole process. Insurance claim was resolved quickly.

"Claim took way to long.."

Claim took way to long... after over a month I was told more information was needed and after it was supplied I was then told it needed to be on a letterhead.
It almost seems your business model is to drag it out so we get tired and forget about it. I had to keep calling, no one from your company had the decency to contact me directly... I have given you my money a number of times, this is the last time
PLEASE DO NOT CONTACT ME

"Red Sky is a Red Flag"

My family and I booked a week at Rosemary Beach in Florida for mid May of this year. My mom was diagnosed with pancreatic cancer last September. She bought travel insurance through the company the Rosemary Beach cottage company suggested (Red Sky). After months of grueling chemotherapy, radiation, and hospitalizations, her surgeon finally cleared her for surgery to remove the tumor. However he was only able to schedule it the week before our beach trip. My mom rebooked for the first week of June. Instead of working with the rental company and our family to apply the deposit to another week, my mom lost her $4000 deposit completely. If either company had an ounce of humanity and empathy they would have worked with us to apply the deposit to a few weeks later. We are extremely disappointed and will go elsewhere to purchase travel insurance in the future.