The Fireplace & Chimney Authority

Home & Garden
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885 reviews
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The Fireplace & Chimney Authority

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Billy Buchholz

5.00/5.00

"Great products and great personnel to…"

Great products and great personnel to work with. Highly recommend.

28/04/2025

Brad Helmkamp

5.00/5.00

"John and Mike were professional in the…"

John and Mike were professional in the execution and presentation of the installation of a new chimney liner. John removed old ceramic to replace with an insulated liner. John answered all my questions and we are looking forward to using our up to code fireplace!!

17/04/2025

CG

5.00/5.00

"The representative was on time…"

The representative was on time diagnosed the issue and had the part in his truck. He checked the whole system made sure all was working properly cleaned the unit when he was finished. Very pleased.

16/04/2025

ALICIA PUFUNDT

5.00/5.00

"Love the new look of our fireplace!"

Very efficient and neat. Our new fireplace insert and hearth look great! It really updates our fireplace like we wanted and looks sharp!

15/04/2025

Mr Kanubhai Patel

5.00/5.00

"Great product and service"

Great product and service. The installation was a breeze.

13/04/2025

customer

5.00/5.00

"on time"

on time, neat, and worked hard to get job done on schedule.

11/04/2025

Iqbal H

5.00/5.00

"Great professional service…"

Great professional service for a great price.

01/04/2025

Cheryl K.

5.00/5.00

"Their prices are comparable to others I…"

Their prices are comparable to others I received quotes from but the service and communication was much better. I would recommend using them. I had a chimney liner installed and they also did some work on the flashing around my chimney. The service technicians were very respectful and trustworthy and cleaned up thoroughly. Excellent!

27/03/2025

customer

5.00/5.00

"The service person was delightful"

The service person was delightful, did a great job, cleaned up the work area, and did a very complete servicing of our gas fireplace

27/03/2025

Marc Sobeski

1.00/5.00

"Everything was wrong!"

Everything that could have went wrong, did go wrong. From start to finish, not one thing went right, and the company took no responsibility. The ordering process took two months, then came in without screen, they blamed that on someone else, then screen didn't fit the custom front that they measured. 4 months later and were still waiting on it to be finished. No offer of discount for all our trouble, never will use again!! It's bad when the installers bash the "Manager" R.J. hopefully you have learned a few things from this.

22/03/2025
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