"Very good service received"

Very good service received. Was kept up to date regarding my refund. No problems.

Bridget

"Great in every way possible"

Great in every way possible

"By far the best delivery service I’ve…"

By far the best delivery service I’ve received. Gave information about the products and how to maintain them as well as coming within the requested time before I had to leave for work

"Really lovely delivery guys that did a…"

Really lovely delivery guys that did a quick and thorough job. Very pleased with our Hay table. Highly recommend

"Fabulous customer service, thank you Skandium."

I’ve had an excellent experience with Skandium.
Thank you Caroline and the customer service team. If only all online retailers gave such excellent service.
I bought a Skelton EM77 kettle from Skandium in October 2021. I’ve been delighted with it, but it stopped working. I contacted Skandium by phone. After sending video proof they swiftly agreed to replace the kettle. Thank you Caroline.

"my bubble eero aarnio bubble chair has…"

my bubble eero aarnio bubble chair has just arrived; helpful kind delivery guys; beautiful chair, wonderful customer service feom caroline at skadium - thank you everyone x

"Thank you so much."

Thank you so much.
Prompt delivery eith fruendly service.

"Awful delivery and communication"

Firstly, Skandium offer beautiful design pieces and we have purchased from them in the past and a few times more recently including on this occasion. We bought an office chair that was listed as in stock and delivery within a week. We have had zero communication from Skandium other than when we have contacted them ourselves. It is now four weeks since ordering and last week we were advised that delivery would be tomorrow. We called today to confirm that was still true and have now been told delivery is still another week away (and it is hard to trust this will be the case). Bearing in mind the expensive delivery charge you pay, this is very poor. I suspect that the delivery firm they use are just reluctant to deliver unless they already have a number of other deliveries in the same region. We are based about an hour and half from London so we are not exactly remote. Very unimpressed.

"Customer service ✅"

Claire has given excellent customer service. Replacement ordered and delivered as promised….. great customer service Claire!

"5 out of 5 on everything!"

Great service, great communication and great delivery! 5 out of 5 on everything!