"Checkboard Process is excellent"

The Checkboard platform is excellent time saving technology. Whilst we had a minor glitch in the beginning, the customer support through Wandile Zondo was very professional, efficient and empathetic. His support quickly ensured my wife & I could complete the process

"I'm not one for writing reviews but I…"

I'm not one for writing many reviews but I wanted to share my experience.

I have called checkboard numerous times and spoke with a lovely gentleman called Wandile.
His customer service has been amazing, he has been patient with me, friendly, helpful and even went through the app and process step by step.
I can not thank you enough for all your help Wandile.

Highly recommend

Kind regards
Jade

"Filled it in once - why again!"

I have reviewed the information I have 'shared' (to whom I have no idea!). Now my solicitor is asking me to send the 'check' which seems to be asking me to fill it in all over again? An email would take a few seconds but the whole i.d. verification and selfie which took ages first time round. I honestly cannot see any point of this app except to get the customer to do the work of someone else and then to be charged for the privilege.

"Great telephone help !"

I spoke to a gentleman called Wandile, he was so helpful and pleasant

"5* for Wandile! life saver!"

super quick at responding & always great service, always helpful, Wandile in particular is a great help, would recommend!

"Fantastic help from the help desk and a…"

Fantastic help from the help desk and a fast efficient id process

"Struggled with identity verification"

Struggled with identity verification, Jessica being very helpful and finally managed to do it . Thank you

"Needed something expedited"

Needed something expedited. Wandile came to the party! He sensed the urgency and resolved my problem. Only Five Stars will do!

"Excellent customer service"

User friendly website and ordering platform, searches are very comprehensive. Excellent customer service throughout from initial contact to demos of the site and any queries answered quickly.

"Bank and address problems"

Jessica was very helpful and informative.