"Good App but instructions needed"

The support team was a massive help to me. I found the process very stressful - mainly because the requesting solicitor had no idea of how to use the app. The instructions they sent were not relevant and they didn't send me the vl link until yesterday after I realised I needed it and had to request it Some sort of instruction is needed before sending out to clients who end up floundering like I did.

"Super easy to use and simple to…"

Super easy to use and simple to understand!

"Problem with sending my check to AV…"

Problem with sending my check to AV Rillo.
Given advice to refresh/log out of app. No joy with this still having a problem
Agent the said they could generate my report with my consent and send it for me.
I gave my consent and the report was generated and sent.
Very pleasant and efficient service much appreciated.

"Wandile was incredibly helpful in…"

Wandile was incredibly helpful in sorting out an issue, patient and calm ensuring they I understood what I needed to do to resolve the issue.

"The app is glitchy."

The app doesn't work on my Android phone so had to use my mum's iPhone and even then it would crash sometimes. I also I couldn't complete the job check as the screen wouldn't let me scroll down to save it.

"Wandile really helped us to sort out…"

Wandile really helped us to sort out the problem we were having with the Checkboard app.

"I spoke to a very helpful man who…"

I spoke to a very helpful man who sorted out a issue I had. Very friendly. And put my mind at ease

"Following a dream"

The experience was great!!! I do really appreciate all your support

"Had an issue but it was resolved in…"

Had an issue but it was resolved in under 10 mins

"Great service"

Great service
Responded straight away. Very helpful