"All questions answered appropriately."

All questions answered appropriately.

"Stuck then saved"

Wandi helped me when my application was pending and I didn’t know how long I should wait. When asked for info to be sent to a website I sent it to Wandi instead but it was dealt with anyway which I was pleased and relieved about.

"Jessica is so helpful"

Jessica is so helpful - really glad she was there.

"Very good response time and made my…"

Very good response time and made my completion of Checkboard very easy.

"Super easy to onboard and very much…"

Super easy to onboard and very much looking to full integration!

"Great Service and quick resolutions"

I needed to chat online this week, both times the chat was easy and swift with two colleagues. They both were able to resolve the issues and questions immediately and exceeded our expectations.

Thank you to Jessica & Wandile for such a great service.

"Superb"

Wandile was very patient and helped in solving my issue

"Very helpful Customer Service from…"

Very helpful Customer Service from Wandile - very quick to respond and also resolved any issues. Thank you.
Regarding the credit checks for Guarantors - they are very comprehensive - the results come as a pdf download and are perfect for any Landlord wanting to check Guarantors will be able to pay rent should the tenant default. After only having joined 24 hours ago we have already had two checks come through and are very happy with the service.

"Excellent Customer Service"

I received a call from Wandile in relation to one of my uploads and he was extremely professional. I also had issues uploading documents and upon using the help chat I received an immediate response from Jessica who assisted me in resolving the issue. Response turnaround and Customer Service from Wandile and Jessica has been excellent.

"Easy app to use"

Easy app to use
When I was slightly confused the online chat was very helpful. Good communication and a very nice manner