"Perfect "

I absolutely love my recent purchase of my tan leather
Jacket from house of leather, perfect fit, very stylish of
a timeless classic which will never go out of fashion and fab quality, so buttery soft. I will enjoy wearing it a lot. 👍🥰

"Poor quality and bad customer service "

I have had a jacket for two months only been worn twice. It was tan when I first got it, now is covered in random black marks all over more showing each day. I contacted customer service and sent photos only to be told it's colour transfer off something else? Sent more emails and photos as it was getting worse they will not accept it's bad quality still will not take responsibility for a replacement or money back and now not even replying to emails. Have looked through other reviews I can see other people have been treated the same when someone is wrong. I am now left with an unusable two months old jacket that cost over £100.00. Please think carefully if you are going to order I wish I had looked at the reviews.

"Ordered a handbag for my wife's…"

Ordered a handbag for my wife's birthday don't trust ordering on line because items not as advertised but credit where it's due not only delivery excellent product was 1st class.Would use this company again without a doubt well done house of leather.

"Poor quality product with appalling customer service"

Ordered the Hobo Style Handbag. Item came in good time and appeared ok quality of £44.99. After two weeks of use the top layer of leather was coming away in places. Customer services was not very responsive and accused me of rubbing the bag on rough surfaces - their 30 years of experience tells them this. I’ve never had a bag do this before. The bag is not scratched it’s peeling - patronising and poor customer response by them, I had to threaten trading standards to get some form of reply.
Oddly you’ll see their websites has nearly 6.5k mostly positive reviews but on here it’s a bit different. All misleading and a bit dodgy.

Honestly don’t waste your money - spend you money with a company that cares .

"Outstanding!"

Having decided to treat myself to an aviator style leather jacket, and being determined to avoid the fake Facebook sellers I found House of Leather had what I wanted.

I placed my order at 11.40 am on 26 January (Saturday) and fully expected to wait until the end of the week to receive my item. I was delighted to have the purchase delivers Sunday 27 January at 12.25pm. Less than 25 hours from order to receipt - over a weekend!

Excellent service from HOL - and a superb product to boot!

"lovely Jacket, shocking despatch time, customer service"

Ordered a Jacket as a Gift for my husband, Placed order on the 6.1.25- with advertised 2/3 day shipping- nothing happened after 5 days of it not being shipped i emailed customer services and got no reply, and other 3 days go by still nothing so i emailed again, stating i would take to social media advising this was a scam, this go a reply - pretty much saying it will be shipped on Wednesday and they are not a scam company- it was shipped the Thursday! so fast forward to today- item arrived, not that well packaged, it was open on one end, but the Jacket is beautiful, lovely fit, true to size and my husband loves it. item took 2 weeks to arrive ordered 6th and arrived 20th this is NOT 2/3 day shipping so be aware of that when ordering.

"The quality of my Toscana leather…"

The quality of my Toscana leather jacket is amazing. The price is the best. Highly recommend!

"Fantastic B2 Mens Jacket"

Fantastic B2 Mens Jacket, always use size guide when buying as may be bigger than your original size go one size down as I did and it fit spot on. Quick delivery service 2 days using DPD thank God not Evri, great customer service. Thank you for Top quality Jacket. I WILL BE BACK.
.Marcus

"Beautiful jacket"

Beautiful jacket, looks great, quality piece. Super fast delivery. All in all a great buy.

"Awful customer support "

Awful customer support - purchased an Australian style leather hat and after one wearing in the rain the brim warped - according to customer service I shouldn’t have got it wet!