Russell Dean Furniture

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Russell Dean Furniture

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Jenny Threlkeld

5.00/5.00

"Choosing the right Sofa, Bed and Raiser Chair"

On arrival at Russell Dean we were greeted by Troy Ragona who went above and beyond to help us choose the right furniture we needed.
He explained everything so clearly to us and even remembered us when we called back 3 months later for more furniture.
He’s the best! X

06/04/2025

Wagon

4.00/5.00

"Russell Dean Furniture offers excellent…"

Russell Dean Furniture offers excellent service and quality products. Samantha and the team made choosing our new sofa and chairs effortless, providing helpful advice and making us feel at home. The showroom has a great selection, and the delivery was smooth. Highly recommend visiting Russell Dean for furniture over bigger retailers. Four stars!

04/04/2025

Samuel Edge

5.00/5.00

"Russell Dean Recommend!"

We recently purchased a settee with Russell Dean. We were skeptical as first impressions suggested it may be out of our price range. However we were pleasantly surprised to find how reasonably priced it was, especially considering the very high quality of the product they offered. And to top it off not only are we thrilled with the price and our purchase but also the amazing customer service. Troy handled our purchase from start to finish and in that time he incredibly friendly, informative and helpful. He guided us to the sofa we wanted at a price that suited us and made the entire, what we thought would be stressful, ordeal relaxing and easy. Thank you Troy!

We will be recommending Russell Dean to everyone we can!

03/04/2025

Harry Beninson

5.00/5.00

"Excellent "

On the first visit to Russell Dean after visiting numerous other furniture shops it was clear that we would be getting our sofa from here. We were allowed to look around without being forced into listening to a salesperson try and persuade us why we should buy one.

Once we became unstuck on finding something we liked, this is where Troy comes into it. We explained what style, colour and size we would need for our new home and Troy showed us a couch which we immediately knew we were going to be buying. Troy explained everything about the couch and what styles we could have I.e. scatter cushions, zipped on backs etc. He then allowed us to choose an array of swatches so we could come back at a later date with a colour, fabric and foot colour we would like.

These have now been ordered and Troy has been fantastic throughout, just enough contact to know where we are upto but not overbearing, we are looking forward to receiving the sofas.

I would definitely return here to purchase furniture in the future.

12/03/2025

Susan

5.00/5.00

"Excellent service and quality furniture "

Laura was excellent, super helpful and not pushy. She knew the product range well, listened and explained everything very clearly and also did not rush us. The website has been great for prior research but nothing beats testing out your new sofa in person, in the beautiful showroom. Thanks for the cups of tea too Laura :)

09/03/2025

ANTONYMATTHEWS

5.00/5.00

"Thankyou Laura for making everything so…"

Thankyou Laura for making everything so simple to purchase our new furniture great job also thanks for the coffee etc
It was a pleasure
Regards Antony & Angie 👏👍🏻☕️

27/02/2025

Mrs Matthews

5.00/5.00

"The sales team was very good especially…"

The sales team was very good especially Mark Huntington he was a very good salesman and helpful guy .
This is my 2nd suite from here and I would definitely recommend Russell Dean

26/02/2025

Lisa C

5.00/5.00

"Cannot thank Mark H enough"

Cannot thank Mark H enough. He helped us after multiple visits with our various measurements to choose a sofa, gave us a variety of solutions and dealt with a very sensitive situation with compassion and professionalism.

24/02/2025

Mr Robinson

5.00/5.00

"Thanks for your excellent help and…"

Thanks for your excellent help and advice Troy. Your support and customer guidance is fantastic. Dave Robinson and Jackie

24/02/2025

Terence

5.00/5.00

"Well worth a visit"

We visited the store basically for a browse and we were impressed with the choice. We were met by a very polite gentleman called Mark who showed us around and explained a lot of things about the leather and other coverings. We eventually made our choice over a couple of days. We were very pleased with the way the purchase was handled and the efficient way it was completed. I would have no hesitation in recommending this company and it's employee to anyone thinking of buying a piece of furniture from them.

24/02/2025
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