"Never turn up on booked appointments"

Still waiting for engineer not the first time I've wasted holidays waiting in for the brown that never arrived on booked days off! Been waiting today for emergency engineer leaks, water out of walls no way to contain been clearing puddles all day yet still waiting water is dripping out my lights so expect me to sit with no lights, no heating in puddles. I don't feel safe and they don't seem concerned or bothered, lie that they came when I have been sitting allday at the window waiting. Been two years waiting to put a radiator back to the wall by tbrown had appointment booked Monday 15th, thought finally job be complete
yeh I wish! took booked off work still nothing job uncompleted. A joke!

"I don't know why the driver of vehicle…"

I don't know why the driver of vehicle LF72 OYA thinks it's acceptable to park in the middle of a public road, but it isn't. Absolutely appalling and should not be allowed to drive.

"I moved into my property 2 months ago…"

I moved into my property 2 months ago and they have Left me waiting for over 2 months of ongoing issues with my boiler system and they never arrive or they turn up before a appointment it’s really not professional and I will be taking it further I’m utterly disgusted!!! If I could give it no stars I would.

"My gas boiler was leaking I had an…"

My gas boiler was leaking I had an appointment between 8am and 1pm with these people they did not turn up until 11.20pm I was in bed and by the time I got dressed he was gone!!!

"let down again"

changed app on 2nd jan for 1pm-6pm due to permenant health problems for gas check even tho no gas here for yrs/as always left waiting alday for a no show.tried live chat thats like a parrot keep asking for address etc then keeps saying no record. then when u ring them on option2 just leaves you listening to music and same old auto voice saying your in que--how longs the que for gods sake. my kitchen is all pulled out so`s u can check but failed to turn up.no phone calls/tx etc. useless!

"I give no stars!!"

I give no stars!!! Disgusting service left me with out hot water or heating for 2 weeks not to mention boiler has been leaking water for 1YEAR!!!! Failed to turn up to appointments everyday for a nearly 2 weeks lied to my face and said they did, come out i have cctv one guy showed up sat in van and said couldn't gain access i went to talk with him he drove off, lost 2 weeks wages and no heating or hot water resulting in my child becoming unwell. Absolutely disgraceful behavior !!! Im still waiting from 8 this morning ! A bloody joke!!!!

"I have to give them one star but would…"

I have to give them one star but would rather give them ZERO. I am unfortunate as I have no choice but to use them as I am a council tenant. 3 times they haven’t bothered to show up for my gas safety check. They pretend they have by supposedly taking a photo of my door entry system. I’ve made a formal complaint and they are meant to be contacting me. I won’t hold my breath !!

"Simply applying"

Have left us 16 days with no heating and hot water. All that keeps getting said is ‘someone will be in contact imminently’ no idea what that means. This issue has been labelled as urgent but think they have a different definition of that word to the rest of the world. Think they need to be honest and tell the truth. Shocking service. This is the third time this year we’ve been left without any heating or hot water for longer than a week this year!!! The engineers that keep coming have no idea. It’s one problem, oh no wait it’s now something else. Actually no this is the issue. They haven’t got a scooby!

"I would not even give any star but to…"

I would not even give any star but to write this review I had no choice! T brown’s service is absolutely deplorable I cannot begin to explain! I have been given two appointments and both times they cancelled without notification and made me miss important hospital appointments. They are the worst of the worst.

"Tbrown is the most useless heating…"

Tbrown is the most useless heating company I've ever have to deal with. Their engineers are pure incompetent and liars. They are very in a hurry to go home. If you're unfortunate to have an appointment for late afternoon, they will come to your place, take the picture of your door without ringing the bell and report it as no access.