"Housing disrepair claim"

After years of bad mould conditions which had cost me my personal belongings in my bathroom & bedroom. I’d finally had enough. I contacted Bond Turner, & spoke to a charming guy in Luke Chorley, who handled my case. I was abit apprehensive to be fair. But straight from the off, I was really impressed at how quick he got the ball rolling. Kept me informed throughout the whole procedure, & was really helpful & positive going forward. I would recommend Bond Turner solicitors to anyone. Very professional company. & a special note of thank u, to Luke Chorley. Thank u so much, Luke. Might not seem like much, but u really have changed my life & circumstances moving forward, brother…

"I can’t thank Leoni and Claire enough"

I can’t thank Leoni and Claire enough. They assisted me with my case from start to finish, very professional and very reassuring. They managed to settle my claim with no need to attend court which really helped my personal circumstances of which they were both aware of. Brilliant solicitors and very helpful.

"I had trouble with leeds city council…"

I had trouble with leeds city council with repairs so i contacted gemma Bradley at bond and Turner and she has helped me throught everythink and we are now geting our repairs done highly recommend.

"Horrible Service & Claim Handlers careless"

So I’ve got a non- fault on going claim with Bond Turner, the first few months were fine I was getting fairly quick responses and I had a kind claim handler. It has been so long I’ don’t recall when but my claim handler was changed to Claire - Claire hasn’t picked up the phone ONCE and I assure that I’ve called over 15 different times just to get the same response each time “she’s very busy right now” or sorry she’s unavailable at this moment. FYI I’ve called at different times such as 9:10am when they just opened and still gotten the same answer, the worst thing about it is the people who answer the phone to you can do nothing about it but send her an email. I would like to see how her mail box looks because this service is absolutely ridiculous. Im trying to contact regarding my claim due to the letter they’ve sent me and I can’t even get in contact with them for a month now. If you’re trying to claim for non- fault vehicle accidents please, please, please stay away from these guys

"BOND TURNER!!!!!DO NOT DEAL WITH THIS…"

BOND TURNER!!!!!DO NOT DEAL WITH THIS LAW FIRM!!!!
AVOID AT ALL COSTS!!!!!
RATING 0/5

"Happy with the out come"

Happy with the out come

"I want to start off by saying how…"

I want to start off by saying how utterly disappointed with the service i have received from Bond Turner. From being passed around by different case handlers consistently to now being ignored when i message and try and communicate with yourselves.
My case has been on going for over a year and a half now and not ONCE did i receive any sort of reassurance from yourselves that things would be sorted. Yes you may blame COVID 19 for the lack of communication skills but coming from an NHS sector i know work loads can be caught up on.

Moving on, my case was due to go to court on the Tue 28 Jun 2022 ​as we know, we could not go ahead due to me having a miscarriage. One of the reasons for this is down to the STRESS Bond Turner had mentally caused me. From the CONSTANT nagging, phone calls, emails, WhatsApp messages. How much am i supposed to chase, without anyone willing to relay any sort of information to me? It 100% was not easy even trying to get a call back from yourselves.

Moving forward on the 27.6.2022 i was speaking to Asharif on WhatsApp in regard to getting MORE documents sent over when really this should have been asked for at the start of my claim, not 1 day before they decided to close it.
After documents were sent over I then was advised by Asharif that I would receive an email from the other party in regards to when i would receive a poxy sum after Bond turner decide to take over £300's worth of fee's was there really any point? any point in going through all this stress.

I still HAVE NOT received any sort of payment or emails. During the days leading up to the 27th of June towards the court case WhatsApp messages were continuously back-and-forth since then I have WhatsApp over three times and nobody has decided to respond
I find that quiet funny how now that I’m due my pay out nobody wants to reply or even call me back.

I was advised i would have to wait 2-3 weeks for some sort of confirmation and for the funds to arrive. What have i got? NOTHING. I would HIGHLY appreciate someone actually keeping me in the loop and confirming with me when i will get my compensation as the 2-3 week period has passed,

I will try calling again tomorrow and see if i continuously get ignored. After this compensation is received please remove me from your systems, and do not contact me.

Also emailed over to the handful of claim handlers that I got passed around too and your info team.

"The last hope in the hands of a great stranger"

For years I have tried in every way to have the house where I live repaired in vain.
My requests were ignored for more than 5 years, until one of the lawyers of Bondturner, Philip Scott
looked into my case and fought for me.
Thanks to him the repairs will take place as soon as possible all together, for good.
My family and I would like to thank for the positive events that Philip Scott has managed to obtain from my landlord Homegroup, huge I would say.
He bringing hope in our case.

Message for Phillip Scott
Thank you for your time and support without your professionalism nothing would have changed, but you have made a difference in this world, at least for us. Thank you

Kind regards
Cinzia

"Denise Pickersgill helped me through my…"

Denise Pickersgill helped me through my housing disappear claim, good communication through the whole process and gave amazing support

"I had a lovely Solicitor Gareth Deary"

I had a lovely Solicitor Gareth Deary, help me and my family with my disrepair claim, was really friendly and understanding with my situation, very thankful for his support