"Glad I took a chance"

Was unsure whether to order from fashionette after reading so many mixed reviews but took a chance with the offer they had on a louboutin bag I wanted to purchase. So glad I did!
Had an issue flagged with UPS and emailed the customer service team, they responded with reassurance and the issue was resolved. The bag arrived today and I love it.
I would purchase from this company again and would recommend

"My new favorite company"

My new favorite company. I've recently discovered this fantastic fashion accessories
store and couldn't resist treating myself to a pair of their fashion sunglasses.

"increase prices when goods in basket"

I bought a pair of boots from fashionette in their sale. A few days later they reduced them by another 20% so it made sense to return them and buy again at the lower price. However, when I put the boots in my basket they changed the price again to the higher price. They can charge what the like of course, but its not a way to retain customers,

Update 1: Standard response that isn't supported by the facts. They had only one pair left at the lower price in the size I wanted. They increased the price again and still have only one pair left. They tracked my interest and ramped up the price again

"Unhelpful company"

Bought a bag from this company. Sent me a tracking number. Called UPS, who kept saying I will receive the package each day. Called Fashionette, was told the package was on the way.
I had to contact UPS again who informed me that the package might be lost and they will begin investigation. This should be Fashionette ensuring safe delivery in the first place. If I do not get this sorted within this week. I will be reporting this to my bank.
UPDATE: After having to contact UPS personally and being advised that they couldn’t locate the package and investigation is now closed. This Fashionette had still refused to give me my money.
Guys no matter how cheap their products is how how pretty it looks. PLEASE DO NOT shop with them for your own peace of mind.
What a fraud of a company
UPDATE; Never be tempted to shop from these people. Processed only a partial refund for an item that was never delivered. That they admitted was never delivered. Paid 191:53 but only refunded 181:53.
DO NOT SHOP FROM FASHIONETTE

"Be warned"

Be warned, terrible service, returned item, no communication on refund, had to email and was told 8 working days, 30 days later had to go through Paypal to get it, they are still messaging saying another 14 days, never again, they were rude in their responses by using capitals then try to blame me, refund buyers in a timely manner and you may get more sales, but not from me, do not respond, too late and no longer interested, as I said had to go through Paypal to get the refund as you did not send it, bye

"I was quite skeptical to use this site…"

I was quite skeptical to use this site based on the reviews below, however I took the risk.

The delivery was sent and received promptly. The item was perfect and no issues. So guys this site is legit and delivering to the UK is fine.

"BEWARE of this Company! 😡"

Bought a pair of hard-to-finds boots from this company (through a forwarding third party), since they do not ship to the United States. And after paying the international shipping costs for these boots, and a fee to the forwarding third party. Long and behold, once they FINALLY arrive to me here in the states. I realize pretty quickly that they sent me the WRONG Damn Size! SMH So after going back and forth with them for a week through email, and purchasing the expensive international postage to ship them back for a refund. They inform me that they cannot even pay for the customs and duties (for the boots) once they arrive back in the country of origin - SMH So now I am stuck here right now with ALL of this undue expense, because of an ERROR on their end that they refuse (to work with me on) to rectify! Appalling!!! SMFH
😡😡😡🤬


UPDATE: The reply from the company to this review is a LIE! They are STILL refusing to rectify this situation - SMH

"Excellent service"

Just had a Ralph Lauren bag delivered. Service has been first rate and considering it come from Germany, it arrived super quick! Price of the bag was much cheaper than the other major shops too. Would definitely use again.

"The shoes look great"

The shoes look great, nice colours and feel comfortable.
Lovely bag just as described very happy with everything

"Amazing quality & products just as…"

Amazing quality & products just as depicted & described.

My bag was delivered when it said it would be. Good quality.