"Password Reset"

I called with an issue with resetting my password, and was able to have it resolved within minutes.

"FOOD ITEMS/MODIFIERS/WORKFORCE"

It was a chat meeting
The chat was professional
The chat gave me the instructions needed for my task

"Huge fan of the help feature"

The help feature on the Upserve app has saved me multiple times. It's always where I go first to troubleshoot. Our last issue was a printer error and the staff was knowledgeable and efficient. Overall, Upserve is by far my favorite POS system. Very intuitive.

"Upserve has the best customer service…"

Upserve has the best customer service of them all!

"We just became an Upserve customer - very happy!"

We just became an Upserve customer. On our very first night of using our new system, we encountered a question. We used the chat feature in the portal and I had my answer within 10 minutes. Thus far, very impressed with Upserve!

"Great customer service representatives"

So far after getting out new system set up, it's been great. Even the small issues we had on the first day using it, got resolved quickly. Having access to live support chat any time we needed it today as so great.

"James was very helpful in assisting me…"

James was very helpful in assisting me with a credit card issue we had at our restaurant. He noticed things I was unaware of and gave me tips to ensure proper connectivity!

"Contacted to fix a connectivity issue…"

Contacted to fix a connectivity issue with our wifi. Issue was resolved in under five minutes on chat.

"I’ve been using Upserve for over 6…"

I’ve been using Upserve for over 6 years and literally have nothing bad to say about the company. The software is easy to use and is easily integrated with a number of 3 party clients. The 24/7 customer service is great!! We’ve just opened a new restaurant and the ease in which everything was setup and installed was phenomenal. Great company!

"We were switching our banking…"

We were switching our banking information for this location and I reached out to one of the representatives via the chat option on Upserve.com. Someone was able to promptly assist me and sent me the banking information update request. I was able to fill out the form and almost within the 24 hours the deposits were going to the new bank account.