"Reliable POS system with exceptional customer service"

Reliable POS system, easy-to-use for even the non-tech saavy management in our company. But the best part, the CUSTOMER SERVICE

"Support"

The install and support after install has been outstanding.

"My recent experience was just fine"

My recent experience was just fine. The Rep was helpful and solved the problem we were having. The bad part is that it took 32 minutes to solve the problem. If we had another POS system the problem could have been solved at a fraction of the time. We are very short staffed and to have a person having to deal with this 1 problem for 30+ minutes is ridiculous. There are many short coming when it comes to UpServe and at this point I am counting down the day to the end of our contract!!!

"So far so good"

So far so good, only feedback is that would like a faster service support response but that's it. POS and KDS system is easy to use and streamlined for a growing business.

"Five Stars for easy of use, intuitiveness and customer service."

UpServe makes it very easy to understand how to learn and use the POS system. They've accounted for every possible scenario/situation, that may arise. The development of the system is great, easy to use, and provides a great reporting suite. Also, they offer great customer service as well.

"The techs. are great!"

The tech. staff at Upserve is very capable. We don’t have a lot of issues but when we do they are helpful and efficient. Thank you!

"Lack of management"

Lack of management, no answer no follow up, you will never get a manager when you have to escalate a pro blemish, they just seem that do no exist

"We only had one POS working and Upserve…"

We only had one POS working and Upserve quickly helped us get all of the stations back up and running.

"Customer Refund"

Carlos F - Help me resolve an issue with a customers tips. He made the process painless, especially when I had an upset costumer on the other line.

Thank you for the Chat option!!

"Live chat is very quick and reliable…"

Live chat is very quick and reliable way to solve problem.
Support team helped me very patient and professionally