"Czarina was very helpful "

Czarina was very helpful and responded quickly to all our correspondence.

"Zero stars- ‼️ "

Zero stars- ‼️
Do not book with this third party , as they do not abide by the consumer’s booking through their agency. My family and I waited for 7 hours
for them to send a confirmation email to HOTEL RIU who would not provide us a secondary room (we had another room) in the interim even when they were given a booking number and provided an email from Traveluro. Traveluro agent hung up on me during 4 phone calls that were made to resolve the matter. After Several false promissory emails and Hotel RIU UNWILLING TO PROVIDE A ROOM BASED ON GOOD FAITH AS WELL AS THE FACT HAD A ROOM BOOKED CURRENTLY. Never will book with Traveluro or Hotel Riu again.

"Highly recommended"

The price was so much lower than on all of the other hotel sites, the booking was quick and easy, and the cancellation policy extremely civilized.

"I mistakenly applied the wrong dates to…"

I mistakenly applied the wrong dates to my reservation and traveluro refused to adjust or amend the dates. I will never book with this site again.

"Man they save me a bunch of money"

Man they save me a bunch of money

"We go to the hotel and the hotel is…"

We go to the hotel and the hotel is trying to charge us $362 more for a room we already paid for. They said they were not paid enough for tye hotel and that we would only get one room instead of the 2 that we paid for.

"Thank you traveluro"

Thank you traveluro. I compared prices from traveluro and the actual Marquis website before booking. Traveluro was much cheaper. Thank you again.

"Was on hold for representative for 44…"

Was on hold for representative for 44 min then it just hung up called back was on hold again for 39 minutes and again it just hung up called back for a third time was on hold for 25 minutes and then it just hung up lousy customer service 1-800 number useless

"Your Customer sucks or does not…"

Your Customer sucks or does not excites. I have tryed to call around ten times and they keep hanging up on me. I will never use this service again and nether any one else.
Ripoff!!!

"When I tried to cancel my reservation they said it was out of their hands"

They kept telling me that they are not responsible for canceling my reservation and since I bought insurance on the same sight that I did my reservation that it's their responsibility and when I tried to notify the insurance company I got no one the only line of communication is email. And since the told me that there was no supervisor made me very uncomfortable and I immediately notified my bank.