GLS Ireland

B2B Providers and Partners
badge Company profile claimed
795 reviews
Overall Rating
Customer Reviews about

GLS Ireland

Write a review about gls-group.eu/IE/en/home
Show Reviews

Patrice Synnott

5.00/5.00

"Great service"

Great service. Parcel delivered on-time by the lovely Richie.

24/02/2024

Frances

1.00/5.00

"No call from delivery driver and they…"

No call from delivery driver and they threw the parcel on the pavement outside in the rain while the apartment lobby door was open with parcels from different delivery companies inside just lucky my new phone wasn't stolen or damaged by rain.

23/02/2024

Gill

1.00/5.00

"Got a package delivered this morning…"

Got a package delivered this morning the delivery driver didn't even bother knocking on the door just dropped the parcel over the wall onto the damp ground.very bad service gls

19/02/2024

Helena H

1.00/5.00

"No respect for the deliveries"

The driver dumped the box on wet ground and beside a puddle at the gate despite clear instructions to drop at the front door. GLS do not apologise but claim the driver was afraid of a dog barking inside the house. By luck I was home, had I not been the package would have been destroyed. GLS are hands down the worst courier service in Ireland.

13/02/2024

Mk Kay

1.00/5.00

"unreliable"

unreliable, unhelpful and waste of time. My parcel was sent to them from 4 February and was supposed to be delivered days ago. up to now you I have received nothing and when in call all I get is one story after another. very disappointed

13/02/2024

Kyle Carey

1.00/5.00

"NOT FIT FOR PURPOSE Two parcels via GLS…"

NOT FIT FOR PURPOSE Two parcels via GLS in two months, 1 was 10 days late and the other is 14 days late and tracking number no longer works. Customer service of no help. Not fit for purpose, don't trust your valuables to them.

12/02/2024

Bernice Nolan

1.00/5.00

"This company is an absolute shambles I…"

This company is an absolute shambles I have rang 3 times now to follow up on an order that should have been here over a week ago. In the meantime my daughter placed an order with a different company that was given to our neighbours they never even tried our house so they are just leaving packages in random houses. I spoke with some of my colleagues and friends in the area and this seems to be a theme with this company as of yet still not received my package. So my advise if u live in wicklow try to avoid these at all cost

10/02/2024

Michaela Burke

1.00/5.00

"One star is being generous"

One star is being generous, I have wasted hours of my time chasing parcels. Avoid any company that uses them when shipping to Mayo

08/02/2024

patricia king

1.00/5.00

"Only 1 star so I could review this…"

Only 1 star so I could review this company. I do recommend them if they were the last courier service in Ireland. Totally unreliable you have to go on a treasure hunt to find out where your parcel has being left. When you ring customer services they will tell you they left a note as to where your parcel is wrong no note . As to why it's left in a neighbour house when you being sitting waiting for it for three days in your house as for three you get a email saying it will be with you sometime today. I don't understand why they do this if you can't deliver fine. But to keep sending incorrect information is beyond me.

06/02/2024

Anonymous

1.00/5.00

"very bad service"

very bad service, I did not receive any messages when the package will be delivered. I had to return the package to the sender because I made a mistake when ordering. I contacted the sender and was told to refuse the parcel and immediately write to them, which is what we tried to do, but the driver said that he would not take it back, when my son refused to sign, he was called, even the neighbors heard. After a few minutes, he came back and took the package, without even apologizing

01/02/2024
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved