"Great customer service"

Just contacted the customer care team today to follow up on an order and Agatha was able to help me super quickly. Great customer service.

"Helpful advisor "

Just done an online chat with Agatha. Very pleased with her help and knowledge. Will certainly use this company again.

"Great customer service on Live Chat"

I was concerned about my order perhaps being lost or forgetting after a delay in posting from my order over a week ago, but speaking to Agatha I’m happily assured there’s just a delay with the courier which is understandable this time of year. Thank you Agatha for the quick prompt reply to me - I look forward to receiving my order soon :)

"Ayesha replied to my query promptly"

Ayesha replied to my query promptly. She explained the situation in relation to my order and offered a solution. Very helpful and a satisfactory outcome! Great customer service.

"oak stools"

The oak stools are stunning and of excellent quality!
Customer service is prompt and very helpful.
Will purchase again from this company.

"Absolutely fantastic customer service"

Absolutely fantastic customer service! A huge thank you to Baha for resolving my query so quickly.

I placed an order and, the very next day, I had a change of heart. I reached out to the team at Cox & Cox via email, and I was pleasantly surprised to receive a response the following day confirming that they had arranged a product swap without any hassle.

It's truly refreshing to interact with someone who genuinely knows what they're doing, as opposed to a chatbot.

Thank you once again! I will definitely be a lifelong customer.

"Avoid"

Avoid. They will not deliver your order on time and attempt to fob you off with different excuses, terrible company as you can see from other reviews which I wish I had read sooner.

"Suzy was fantastic very helpful"

Suzy was fantastic very helpful

"Excellent customer service"

Excellent customer service. Polite and efficient - would definitely use again.

"I had a colour discrepancy which I…"

I had a colour discrepancy which I complained about. Agatha handled my complaint professionally & to my satisfaction. Excellent customer service.