"Great customer service"

Despite having to wait for my order, Jenna was most helpful, has kept me updated. and even offered me a gift voucher as an act of good will.
Thanks Jenna

"Great service from Agatha thanks again"

Great service from Agatha thanks again

" Ada dinner plates "

I received ada dinner set and im very happy with it, there's been a delay with the dinner plates, however when I spoke to customer service Agatha was very nice and helpful thank you

"Handling issues "

The live chat function works very well. Both Agatha and Zie have been really helpful over the past couple of weeks with sorting refunds promptly and exchanging incorrect items. They are both friendly and professional and clear they are happy to help. Thank you Agatha and Zie!

"Received an order with some damage to…"

Received an order with some damage to it. Contacted Jose Lewis at Customer Service & he was extremely helpful. Very apologetic. Replacement item immediately re-ordered as well as a collection arranged for the damaged item

"Really helpful"

Really helpful. understood the issues I have been having with the online discount codes and dealt with my order efficiently.

"After a bad start with trying to place…"

After a bad start with trying to place an order today both on line and by phone - I then received good service and my order was processed successfully.

"I placed an order and emailed cox& Cox…"

I placed an order and emailed cox& Cox as still not received product after a couple of weeks they replied very promptly and HAYAT customer service agent apologised as item is delayed and raised £10 voucher as a good will gesture excellent customer service

"Great quality furniture and customer service was fab "

We just bought two Hamar display cabinets . There was a discount on which made them more affordable. They were on a delay but actually arrived much quicker than expected and they are lovey. Needed some help from customer services and they were excellent!

"Jose was very helpful with my enquiry…"

Jose was very helpful with my enquiry today.
I was having issues with my online order, so I needed to call for assistance. He was able to solve my problem swiftly and also allow me some extra discount because of my loyalty to the company as I have purchased many lovely items from Cox and Cox
Thank you very much!