"Problème Imprimante Under 3 V3 KE "

Bonjour, j'ai commandé ume imprimante Creality Under 3 V3 Ke le 29/01/2025.
j 'ai recu cette imprimante mais après quelques impressions message erreur 2194.
je contacte le SAV et la cela devient complique, je leurs envois les informations demandées N°facture de série (imprimante sous garantie), j'effectue les tests qu ils demandent. je recois toujours les mêmes type de mail automatiques et la aujourd'hui j'en recois un m informant "Nous sommes heureux de savoir que votre problème est résolu".
Alors que mon problème est toujours d'actualité.
Je pense qu'ils ont les utilisateur à l'usure.
Vous achetez leur imprimante et après vous êtes seul pas de SAV pas de Garantie.

"Great support with my filament dryers"

I had an issue with my filament dryers. Creality support was fast and polite. They sent me a replacement dryer and helped my fix another with spare parts that they had sent me FOC.

"Lieferung unvollständig, Support geht nicht auf Anliegen ein"

Ich habe letzte Woche einen 3D Drucker mit Zubehör bestellt. Ich hätte die Bewertungen hier vorab lesen sollen. Die Lieferung erfolgte zwar zeitnah, aber unvollständig. Der bestellte 3D Drucker wurde nicht geliefert. Nur das Zubehör war im Paket.
Ich habe den Support via store.de @ creality. com kontaktiert. Nach ca. 36 Stunden habe ich nun als Antwort erhalten, ich solle doch prüfen, ob ich alle Pakete abgeholt habe. Die Zustellung erfolgte via DHL direkt an meine Adresse. Mehr als das was der Zusteller übergeben hat, habe ich auch nicht erhalten. Hier hatte ich keinen Einfluss.
Alles in allem habe ich kein Interesse mehr daran den Drucker zu erhalten. Der Support ist nicht hilfreich und scheint die deutsche Rechtslage nicht zu kennen (Nachweispflicht für die Vollständigkeit hat der Händler). Ich würde gerne vom Kauf zurücktreten, bin aber abhängig von deren Support.
Ich kann vor diesem Unternehmen nur warnen. Als Kunde hat man hier verloren.

"3d scanner"

3d scanner, i fylder nettet med reklamer hvor man ser man kan scanne alt hurtigt og flot, det er absolut ikke korrekt, har købt en af jers 3d scannere, og har endnu ikke kunnet får et ordentligt resultat ligesom mange andre og det tager evigheder ikke de minutter i viser i reklamerne og de er jo ikke billige, så det må beskrives som voldsomt misvisnende.
Den ryger direkte retur og kan ikke anbefale andre at købe den.

"Creality K2 Plus + CFS"

The printer purchased on the website arrived after about a week and the problems started.

The printer has poorly fitted elements and there are missing frame paints. Some of the elements look like they have been used, including the spool holder. CFS didn't work at the very beginning, after many attempts it started working. The belt guide rollers are dirty with some grease, and the X and Y axes drive system is damaged, everything creaks and squeaks so much that it is impossible to stay in the room while printing.

The website downplays everything and apologizes for the inconvenience. Additionally, it is recommended to use WD-40 rust remover on damaged drives.

I do not recommend the printer itself, it is poorly controlled during assembly and the shipping is defective. In addition, the Creality service itself seems to have an order to ignore all those who report problems.

Be careful, I do not recommend either the Creality K2 Plus printer or the Creality company.

"I'm being played for a fool!"

I've been trying for several months now to get them to sell me a 5$ spare-part, but the customer "support" keeps going in circles, asking the same question, pretending not to understand and/or not being able to remember more that one message back.

I'm regreting deeply that i bought one of their lasers.

"They Send for me broken engraver and…"

They Send for me broken engraver and first support anwser was "clean air filter".its not turning on.how this fix the problem?so stupid.2 month waisting time with this company

"Beware of the return policy!"

If you're buying anything from Creality as a gift for someone carefully review their return policy. I got a 3D Scan Ferret for Christmas. Turns out it does not work with iOS (I only have an iphone), so it is unusable for me. I tried to start a return but the person who bought it for me had bought it months in advance of Christmas, so I could not return it. They would not work with me in any way.

"Don't buy anything from these crooks!!!"

Don't buy anything from these crooks!!!
They don't help, won't help, give stupid answers like, "is it plugged in" etc... Been emailing over and over and getting no respose but telling me my ticket is closed!!!
It still doesn't work crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! No offer of a refund or to fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"I purchased HALOT-MAGE S 14K Resin 3D…"

I purchased HALOT-MAGE S 14K Resin 3D Printer Combo, but I am extremely disappointed with its quality. It does not meet the expectations at all. On top of that, there is no proper customer support. The phone number they provide is always busy and unreachable, and they never respond to emails either. I strongly advise everyone to avoid buying this product, no matter how affordable it seems. Don't be fooled by the low price it is not worth it