"Beoken Magnetic Limit Sensor"

It is very hard to get hold of someone and get the assistance needed. Machine magnetic limit sensor broke 3 months ago and it is still broken. The issue has been going back to an engineer and still waiting to hear from engineering. Latest answer is that Monport will provide a new limit switch and a video on how to replace it. Still waiting on both the video and the new limit sensor.

UPDATE

Received the video and limit switch, was able to make the machine functional again. Video helped but was not 100% clear and for some unknown reason it would not open in full screen.

If I had the opportunity to do this all over again, I would choose a seller that has an actual office with actual Tech Support in a location that has regular hours and staff that answers the phone.

"Monport have a great product with the…"

Monport have a great product with the k40 mod board.

"I recently encountered an electrical…"

I recently encountered an electrical issue with my CO2 laser, which was thankfully covered under warranty. From start to finish, the customer service I received was unparalleled! They promptly shipped out replacement parts and walked me through multiple interim solutions to keep my workflow going. Each message from their team was packed with precise, practical advice and showed an impressive attention to detail. I’ve worked with a dozen CO2 and blue laser platforms over the past decade, but this experience was by far the most professional and efficient I’ve ever had. Highly recommended. Shout out Ailyn!

"Ich habe am 01.10.2024 einen Mopa 30w…"

Ich habe am 01.10.2024 einen Mopa 30w GPro bei Monport bestellt inkl. Rotary.
Der Laser war nach 8 Tagen da, war super eingepackt, alles soweit zufrieden stellend.
Die Rotary ist immer noch nicht angekommen, laut Sendungsnummer bin ich an der angegebenen Lieferadresse in Moers nicht mehr auffindbar. Dann ist dieses Paket auf einmal in Bremen zugestellt worden. Seit dem immer wieder leere Versprechungen, man kümmert sich um das Problem. Heute am 28.10 kam eine mail, mit der gleichen Sendungsnummer bei mir an, das angeblich noch in Zustellung ist.
Werde mich an PayPal wenden müssen, mal schauen was Sie dazu sagen.
Ich habe bei Omtech bestellt und bei xtool bestellt, keine Probleme gehabt.
Monport bekommt es nicht auf die Reihe.

Sorry Monport gelöst wurde noch garnichts, ich warte immer noch.

"As a total newbie to laser engraving"

As a total newbie to laser engraving, I was thrilled to find that the Monport GQ50 is super easy to use and produces amazing results. It handles wood, acrylic, and metal with ease - I'm hooked!

"The Monport 130W CO2 laser cuts through…"

The Monport 130W CO2 laser cuts through thick materials very easily, and the engravings are super detailed. It's way more affordable than other brands, but it still delivers top-notch performance.

"we have been using their laser for two…"

we have been using their laser for two years other than regular maintenance we have had no issues.

"The Monport 100W CO2 laser engraver is…"

The Monport 100W CO2 laser engraver is the best I've ever bought! It's a pro at working on wood, acrylic, and even metal!

"I'm absolutely loving my Monport GA60…"

I'm absolutely loving my Monport GA60 laser engraver! The precision and ease of use are seriously impressive - it's like having a magic wand for bringing my creative ideas to life.

"Good lasers at great prices!"

I have three Monport lasers in my shop and all perform great. Monport's lasers are a great value for the price and their online system makes it easy to track the shipping status of my purchases. Tech support is also helpful for any technical difficulties and usually respond within 24 hours.