"Order issue "

Had an issue with my order
Customer service dealt with it promptly. I appreciate that my issue was resolved in no time. Will continue to use this company in the future. Great prices, genuine company, great products. Thank you

"Items all came quicker than expected…"

Items all came quicker than expected and all together aswell, amazing service,
Everything and more than I needed..such great value and arrived with plenty of time

"Couldn't be happier!"

This company have honestly saved me a number of times over the years. I am a very forgetful person and unfortunately I am not always good at remembering birthdays.

But each time I order from these guys nobody is any the wiser as I can order big items that make it look like I've not forgotten at all! And they let me collect same day from their local warehouse!

I honestly don't know what I would do without these guys to save me from my own forgetfulness over the years!

"My go-to party shop!"

Always order from Partyrama, and I highly recommend it! Great prices, great quality , and always super quick dispatch. Will definitely be ordering again! :)

"Shambles. Don’t order specific date delivery "

Ordered a Mickey Mouse balloon for a Disney world reveal. Ordered 3 weeks in advance and paid for specific date delivery. Order hasn’t shown up and looks to be stuck in a depot in Feltham when I’m near Manchester. Shambles. Should’ve just gone to card factory

"Purchase elsewhere - AVOID"

The order arrived in a severely battered and partially opened box. Several items were missing, and the balloons contained insufficient helium, leaving us without balloons and birthday banner for the party. For quality, reliability, and value for money, I would shop elsewhere and honestly avoid!

"Absolutely fabulous!!"

Absolutely fabulous!!! From memory the company guarantee the balloon will remain inflated for 1 week. It's now a month and still looking good.
Excellent prices and quality. They were very well packaged and arrived unbelievably quickly.

"Excellent range of balloons at good prices, good customer service, next day delivery"

Would recommend for excellent range of balloons at good prices, good customer service, and next day delivery.

Ordered a 60th Anniversary balloon bouquet needing next day delivery. Price was cheaper than several other websites I checked (and I’d tried high street shops in two of my local towns, none of which sold 60th or Diamond Wedding balloons, which is what made me look online). Website easy to use, but I did have a couple of questions about the product so called and spoke to someone who was very helpful. Balloon bouquet exactly as I’d ordered arrived via DPD the next day.

Would definitely shop here again.

"Shambles "

Purchase a mickey mouse ballon in a box to use as a reveal for disney for my 6 year old son. The picture advertised showed a nice plain white box with paper in the box.
it came in a ugly battered delivery box with delivery stickers all over it.
I am now going to have to go out a purchase a presentable box, so basically i’ve paid £15 for a small foil balloon.
Absolute waste of money will never use again

"DO NOT USE! Faulty products and awful customer service"

Awful experience with this company. We ordered a canister which stated it filled 30 balloons of 9 inch size or 23 of 10 inch. We ordered matching 10 inch balloons for our charity event, but when it came to filling them we managed around 7 balloons with their partyrama helium. Luckily we had a second half used canister which actually managed to fill more than their supposedly brand new one!! But still left us short which was very disappointing. Especially when the tank cost £35 and did 7 balloons.

We took photos as evidence to prove that their canister was faulty and request a refund, particularly as a charity cost is of course important to us and we didn’t feel we should have paid for goods that simply didn’t work as advertised.

Upon contacting the company they firstly blamed us for the canister not working stating we were using it wrong. This was evidently not true as we had managed to blow up a number of balloons before it ran out.

They then wanted evidence of the balloons we were blowing up as they didn’t believe we were quoting the right size balloon or the number it had filled. When showing them the photos they then continued to disagree with the size of the balloons we had purchased, even though I found the order and told them the exact sizing of the product we had bought. They were adamant the listing was wrong and they were right and continued to tell me that it would never have filled 23 balloons. Regardless of whether it would have filled 23 balloons or not, it should have filled far more than the ridiculous 7 that it did!

They then said they wanted the empty canister returned to them. We had of course already disposed of this as it was empty and our event was on a weekend at an external venue where all rubbish was cleared as part of the booking. We would never have expected to return the empty and used product to them and when travelling to and from events with lots of stock and materials of course used, rubbish goes in the bin.

The team then refused to offer any compensation and stated without the return they would not do anything to help us. They disagreed that disposing of the product in its empty state was the normal thing to do and very much made it out to be our fault that we wouldn’t get a refund. At no point did they accept that their product was faulty or make any effort to provide good customer service and come to a compromise with us.

The whole experience was incredibly negative and it was abundantly clear they did not believe us as customers that their canister was faulty and wanted to do everything to ensure it was a difficult as possible for us to receive any compensation for their awful product.

I would 100% steer clear of this company and their products on any listed site. We wasted charity money on their faulty product and they refused to provide any acceptance or support for this.