"Got a call back at the day and time…"

Got a call back at the day and time agreed. The agent was very knowledgeable (Callum).

"Have been with this company for a few…"

Have been with this company for a few years now. Never had a problem. The advisors are all very pleasant and knowledgable.

"Every customer service worker I speak…"

Every customer service worker I speak to is always courteous, professional and swift to address my enquiry

"The representative was very helpful and knowledgeable "

The representative was very knowledgeable and helpful.
Received a very good rate compared with others.

"The agreed value add on was meant to be…"

The agreed value add on was meant to be part of the renewal

I could put that the last two years I haven’t been covered. The company sent a message on their website which doesn’t alert me or let me know. I feel they are trying to escape their obligation to me to get out of paying if I ever claimed. Shocking but not really as insurance companies are all the same

"Sorted "

The lady advisor I spoke to about my campervan insurance was very professional & sorted out the question I had no problem thanks

"I asked for a reduction for my home…"

I asked for a reduction for my home insurance and got one . The renewal was far too high and they matched the one from another company , so I renewed with A Flux.

"Good salesperson"

Good salesperson.
Good attitude.
Polite.
Knew his job.
Got a good price.
Good experience.

"The whole process was just easy"

The whole process was just easy

"Great service"

Great service, competitive price for motorhome Insurance.