"My order was never recieved"

My order was purchased via Debenhams and was "delivered" by EVRI. This was left at a completely different address. Both photo evidence and GPS proof of delivery were not my address. I tried to contact EVRI who are useless. Have tried to speak to Debenhams who said I need to go directly to Cheaper Online. I have contacted them and not even had an acknowledgement of my email. I'm really disappointed that IV ordered something and not received it and noone has tried to help resolve this.

"*THIS COMPANY SHOULD BE SHUT DOWN* I…"

*THIS COMPANY SHOULD BE SHUT DOWN*
I called to inquire about the lights that I purchased from them last year, upon putting it up this year, it worked the first night then lastnight it wouldn’t turn on but we tested if there was electricity going through it but the lights just wouldn’t come on, i called for help and all they could tell me is that the item is out of 1 year warranty, how can this warranty apply when you only use the lights for few weeks in the year until the following year! Got the manager on the phone but she was just as ignorant, useless and unprofessionally rude!!!Completely useless bunch of pricks!!! This place should be reported to Trading Standard and shut down!!!!

"I would give zero stars if possible"

I would give zero stars if possible, avoid this company.
I made a purchase through Debenhams and didn’t realise that was through this company.
I sent back an item I didn’t need back to them.
And am still waiting for a refund from after a lot of very boring emails with their customer service I am still no further being successful with this.
The fault is completely on their part for not tracking the parcel sent back to them.
Said customer service has hinted that I investigate this and do their job.
I don’t think so!!

"I have had difficulty from yesterday…"

I have had difficulty from yesterday morning from evri with delivery and all I keep receiving from this company is an automated message! I cannot seem to get any justice here, no one is taking responsibility for my parcel which seems to have mysterious disappeared

"If I could give zero stars I would..."

If I could give zero stars I would....
Ordered the 5ft animated skeleton.
It's by far the cheapest, badly made skeleton I have ever purchased, and I have a few!
The joints are completely lose, extremely flimsy and I doubt will last one display season.
The digital eyes are OK.... however the sensitivity to activate them is terrible. You have to touch the skeleton for them to work. Which given how flimsy it already is does not bode well.
There are staples holding the skeleton together, and clearly they like a glue gun considering the amount that is visible all over the body!
I hope anyone considering buying thus will see the review and not bother.
The company expect me to pay for postage for a poor quality item, and the terms and conditions of the refund policy are dubious to say the least.

"I have bought like 10 cars at c Harper"

I have bought like 10 cars at c Harper. I went to get a Kia telluride and the one I wanted they sold out from under me. So they convinced me to get a more expensive one. Now I’m having nothing but issues with the drivers seat. It won’t adjust and you’re sitting on the floor. They have said they fixed it twice. Now here we are again. This is dangerous. I called a few times today to talk to service manager and no call back. Imagine that. I am beyond pissed off.

"Great service."

Bought a garden set, which was justwhat we wanted, and looked just as they showed in the pictures. Received email from them to say it had been shipped and with tracking so we could see when expected. Received on time and is perfect. Will buy again without hesitation!

"Absolutely dreadful company"

Absolutely dreadful company. Bought a wheelbarrow directly from them which arrived damaged in transit (box was broken) and regardless the wheelbarrow itself was faulty in manufacturing. Said in order for me to have a refund they needed to collect the item and that I’d have to take a day off work to hand it over to the courier (which I said I wouldn’t do as I’d be losing money). Got absolutely nowhere with dreadful customer service (some of the worst I’ve ever experienced). Disputed through my bank. Cheaper Online took 3 months to respond to the dispute (clearly hoping I’d go away) and on inspection of all the evidence; the bank have ruled in my favour and I’ve got a full refund and a wheelbarrow I need to take to the tip. Absolute cowboy company and wish I’d looked at these reviews before I purchased!

"I ordered a parasol heavy duty base…"

I ordered a parasol heavy duty base through "The Range" The base was damaged so I arranged a return with Evri, Cheaper Online had confirmed Evri had colected the return, although after one week have still not received it. I cant get a refund throuigh the range as they are saying Cheaperr online need to issue it, and cheaper online are saying the range have to issue it! Absolute Joke both companies. AVOID AVOID AVOID

"Garden umbrella handle broke off after…"

Garden umbrella handle broke off after about 10 uses and the umbrella is stuck halfway up the pole. They will do nothing except insist that I return it at my own expense. First told to break the spines then when I pointed out they were metal, was told to get metal shears to cut them! I had already advised that I am disabled, elderly and arthritic but they couldn’t care less. Appalling service and all for a paltry £23.95. It will cost more than that to return it or get rid of it.