Cheaper Online
Lorna Ward
"Absolutely shocking"
Absolutely shocking. Stated order had been delivered by Evri at certain time. Checked security cameras no delivery. Arguing with me. Ordered through Amazon
Complete SCAM. Don't bother with them
They even dispatch Debenhams items. Be careful
Samantha
"Do not purchase from this company"
Do not purchase from this company. Bought a set of Christmas lights from B&Q, not realising that it was through a third party Cheaper Online Ltd. Returned items to B&Q store but Cheaper Online Ltd have not issued the refund. Items were returned 3 weeks ago. Absolutely dreadful company. Now taking this up with my bank.
Simon Farenden
"Absolute scam of a company!!"
Absolute scam of a company!!! Same as what other people have said AVOID AT ALL COSTS! Ordered a Wicker Christmas Tree skirt from The Range which it turns out was sold and fulfilled by this company…not only is it made out of incredibly cheap and shoddy material…but the paint was already coming off by the time it arrived…the connectors were all bent and did not fit in the holes to hold the 3 sections together. Absolutely disgraceful product sold by a scamming company. When I tried to feed this back to them by leaving a review on the product on their website THEY DELETED IT! When I went on the tree skirts on their website they have deleted all reviews below 4 stars…this is FRAUD!!!!
Lynsey Huxley
"Placed a order which I thought was…"
Placed a order which I thought was through the range turned out it’s supplied by this company what a con I ordered icicle lights for outside they arrived and the box was all smashed in I knew before I even opened them they would be broke I wasn’t wrong large sharp shard pieces of plastic were everywhere nearly cut my fingers to pieces I contacted the company I had no apology nothing just a lengthy instructions on how I need to return them to them for a replacement there were options of dropping off at a parcel collection shop which wasn’t local to me or printing my own label to get a collection which I don’t own a printer they are not interested in the problems I’m facing in returning them to them they just keep replying to me with the same instructions now I didn’t ask to receive smashed up items neither did I pick the courier to deliver them they did so how is it down to me to sort out the return if I had have know I was not ordering from the range as advertised I wouldn’t have bothered and I think it’s time I contact the range head office to let them know there advertising and selling for this horrendous company that they shouldn’t be putting there name to .the negative reviews on here says it all .
Ndch
"Delivered the wrong items"
Delivered the wrong items. Those delivered were of inferior quality and had parts missing. Waited two weeks for a response. Was advised that to get a refund I am supposed to take a day off work to wait for their courier to return items. Avoid.
Sandy & JIm Worth
"Great company to deal with"
Great company to deal with, so unsure on other reviews. Great selection of products and very good prices, and they send you details for updates, so very good communication. Delivered as expected and in perfect condition. This is not my first purchase either, and will happily buy from them again!
Mrs H
"What a greedy company"
What a greedy company! I purchased a Christmas tree this weekend through The Range, but sold by Cheaper Online, that I have been waiting to come back in stock, it finally did at a great price. This morning my order was cancelled for no reason and no explanation. I guess you decided you needed to make more money because I can see the price has now gone up to a ridiculous amount. PS: You most definitely aren't cheaper!!!!
Rosieronnie
"Do not go near"
Bought what should have been 4 garden chairs from b&q cheaper on line, when they arrived they were picnic chairs of dreadful quality, sitting on 1 chair for 2nd time springs snapped and fabric ripped, dreadful
Andy
"Super Service"
Very good value (wheelbarrow). Easy to put together. I messed up one bolt and had to ask for a replacement; offered to pay, but was told "not my fault" and not just one but a full set of bolts arrived quickly. Friendly and prompt responses to email. Cant beat this old fashioned service.
Ashley
"Awful, avoid!"
If no stars was an option, we would use that. Ordered 2 hanging baskets and arrived looking like they fell of the back of a truck. Contacted the company and sent pictures and was given a label to send back. Twice the delivery company failed to arrive. After finally having them picked up, I contacted the company again to discuss the refund. I was shocked to find the woman on the call was rude, unhelpful and came across aggressive. This whole situation has been going on for three weeks! I finally have notification of a refund, but the money is not in my bank yet. Avoid at all cost. Might be cheaper, but definitely not better.
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