"Amazing customer service!!"

There was a very slight hitch with the item, but the customer service was incredible, sent me a new part very quickly. Responded really quickly and courteously to my messages. I would definitely buy from this company again and would highly recommend.

"Garden bench positive experience"

I have received excellent service. The garden bench I received was faulty but after contacting them, nothing was too much trouble and the faulty part was replaced with efficiency. Will definitely shop there again

"Excellent and prompt customer service…"

Excellent and prompt customer service with super speedy delivery and updates throughout the process. Cannot recommend this company highly enough! I was able to find exactly what I was looking for very quickly and received my item in less than 48 hours with free shipping!

"Cheaperonline"

I bought a led xmas tree off cheaperonline unfortunately the tree was faulty and I had to send it back ,I received a full refund plus the cost of the postage .I also bought a xmas tree skirt which Hermes failed to deliver , I contacted cheaperonline via email ,Emily sent a return email and arranged for the item to be dropped off at my house by a staff member .I have previously bought off this company and had no problem whatsoever and will do so again .Well done cheaper online.

"Genuine review."

Genuine review.

Purchased via eBay 3 Wise Men rope light set. Hermes had lost the package, called up their office and spoke with a lovely lady called Sandra who promptly arranged and replacement which has just arrived as promised. Unboxed and tested, working and look lovely. Will purchase again.

"This company is absolutely second to…"

This company is absolutely second to none in customer service, I ordered an item that was held up at Yodel for over a week. I cannot stress how helpful they were in resolving my issue, literally responded to my messages within minutes, so thrilled with the item too, my lovely white wicker Xmas tree skirt, which was the best price I found. Would recommend to friends , family and indeed anyone. Thank you so very much , so refreshing to have this level of service.

"Very good customer care"

Very good customer care, good communication, responded very quickly in answer to my request, would highly recommend and would happily buy from them again.

"Three Ladies"

Sandra, Emily & Alison your great ladies, very helpful and I will be buying again from your company again
Stay Safe Girls x

"Fantastic customer service from this…"

Fantastic customer service from this company, will be buying from them again

"Ordered with priority delivery"

Ordered with priority delivery, dispatch was on time but delivery was late (fault of Royal Mail) - response from firm was very quick and professional.
Very happy with resolution and will definitely use this firm again.