"Really great"

Really quick delivery and such lovely customer service. I would definately use them again.

"Excellent service"

Excellent service. Garden arch I bought had missing pieces (not their fault as already sealed box) but they responded quickly and sent spares out straight away. Good quality product at a competitive price.

"Will not send return label for faulty gazebo"

Bought gazebo party tent for £29.95. Poor quality & poorly constructed. Guy rope loop detached after 1st day so cannot be secured. Cheaper Online Ltd will not send prepaid return label. Said their terms state that they would only do this if fault reported within 48 hours. I hadn’t even erected it then. Very disappointed & surprised. Would not recommend using this company.

"2 seat wooden bench. Random bargains 2009"

Bought a 2 seat wooden bench. Dispatched almost immediately. Arrived way ahead of schedule (with due notice). Excellent product. Easy to assemble. Good communication with friendly, competent people. Would recommend.

"Awesome"

Bought a walk in greenhouse from these guy had great customer service would highly recommend

"Original order delivered in good time"

Original order delivered in good time. Delay in assembling and found 1 small part missing although it did not stop assembly process (my fault I should have checked properly when it was delivered) Once reported I was kept informed and the part was sent out very promptly.
Customer service excellent

"Love seat problems."

Purchased a Love Seat last year, after a couple of months cracks appeard in one of the seats. Contacted the company and within two days they sent a replacement. Similar thing happened with the side arm. Once again within two days I received a replacement part. I can't praise the company any more than I have. Their customer relations are second to none.
Great commany to deal with.

"Faulty Product - Poor Customer Service - AVOID"

Bought Christmas lights from them and they looked great, to begin with, they were nice and bright but after 2 days of being up, a big strip of lights failed.

I reported to the supplier Cheaper Online LTD, that they were faulty, and they agreed on a return. They then emailed me to tell me they received the product, they tested them, and they were working fine so they will not be issuing a refund.

What makes it even worse, they refused to return the product to me?!? Very questionable way of doing business.

Avoid Cheaper Online LTD at all costs! (Judging by other reviews this is not an isloted incident.

AVOID THEM AND SHOP ELSEWHERE!

"Item received when stated on…"

Item received when stated on ordering.Great delivery service. Would recommend these guys.

"Still waiting for our xmas tree…"

We're still waiting for a xmas tree ordered 29 November. No details of delivery and no contact about refunding tbe £60.
Certiainly wouldn't recommend buying from them directly after my experience.