"red toilet seat"

my purchase was quick and efficient, just what I ordered too.

Delivery was also fast and painless and I was informed every step of the way.

an excellent company to deal with although postage was a bit steep.

"SHOCKING, AVOID AT ALL COSTS"

Company has ceased trading DO NOT ORDER ANYTHING!!!, website is still accepting orders, we got our money back through bank but website still live!!!!!

"Ceased trading"

Have just tried chasing an order via email. Received an automated reply informing me they've ceased trading and to try and claim my money back through my CC company. Their website is still online and you are still able to place and pay for an order you'll never receive.

"AVOID! slightly faulty product, but since then terrible comms - no response to any emails."

I ordered a mirror, they called to say it would take an extra couple of days to get in, 2 weeks later it was shipped to me. mirror arrived slightly faulty (bubble in chrome plating) after some emails they offered a refund.
I asked for a new one and they said "fine, it'll take 4-6 days", i replied saying that's great please order it and i've not heard back from them since. During all this Splashdirect have gone "email only" with no phone number i've emailed several times but to no avail, even with their promise to respond to queries within 24hrs. Perhaps their email system could be faulty, if not they're either incompetent or ignoring me.

"Web site is a con"

DO NOT ORDER FROM THIS COMPANY.. I got an automated e mail after waiting 15 days without hearing from them saying they had ceased trading. Can't believe the web site is still live. ( I contacted trading standards and insolvency company about it) Thought they could do something about it.. They took £656 of my money. After a lot of stress and inconvenience I have now claimed my money back from my bank . I am one of the lucky ones.

"ceased trading"

I find it very strange that a review has been posted just 45 hours ago when this company has ceased trading. I only found this out on the 20th April having taken a day of work to collect some bathroom furniture only for this never to arrive. no products and out of pocket. has anyone else experienced this .

"very efficient"

good quality product at sensible price. Thank you

"site should be closed down!!"

Wasted £30 never to be seen again fine if you can afford it. Thought i would be fine as i paid by credit card but they only cover you for over 100 dont no who is the worst crooks, company, people not shutting down website or the creditcard company. Good ridance to the theiving scumbag company.Moan over

"thieves!"

They take your money, then send a broken basin , leave parts out of the order, and then you hear nothing and cannot get in touch! Is there a law against robbery?

"Do not order company gone bust"

I had ordered a basin from this company and after many emails / calls i have now read that they have gone into liquidation.

Save yourself the hassle and don't order from them or you will be trying to chase your money