"DO NOT BUY FROM SPLASH DIRECT"

It is a big con, they have ceased to trade, yet let you place your order and take your money ... You only find out they have ceased to trade once you try to contact them ... No number, no address just an email...

You email and get an automatic reply saying 'splash direct has ceased to trade, if your order has not arrived please contact your credit card company"

"Dreadful seller, unable to cotact about damage & incomplete delivery"

5 emails have not yielded a reply. I received 2 of 4 items, the mirror was dadly packed and arrived damaged. The 2 missing items were not in the first carton and never arrived. I am about to try and recover payment, wish me luck!

"Company has ceased trading"

This is a shocking discovery, I placed an order over 3weeks ago and this company has taken my money and since ceased trading with not a single piece of infomation on what to do I have taken up a claim from my bank to reclaim my money I suggest you do the same!!

"Do not even try to use"

Tried to order a mirror but payment was rejected. Received no emails confirming order but then a debit appeared on my credit card. Sent email to company querying charge as I had not received a confirmation, let alone the goods. Received no reply. Dispute now raised with credit card company.

"Prompt service and item as described"

Ordered a corner wall mounted bathroom cabinet with mirror. Item delivered promptly, well packaged and as described. Would order from them again.

"Feel like we got a customer's return sent to us"

We bought this a few weeks ago and liked the look of it on the internet, but when it came the package was torn. The vanity unit looked like it had been a return and then stored in warehouse as it was dusty, scratched round the top and the screws inside were in a ripped packet so they had all fallen out. The sink was good. I sent photos to splash but they say didn't receive them and as our plumber was coming next day so kept it.

"Don't waste your money"

My shower screen I ordered was delayed by two weeks, cancelled the order but it was still despatched. With payment taken before it was despatched i have been trying in vain to return the screen and my account refunded. After about ten emails sent without any response I've given up.
I have never ever had such bad customer experience before.
AVOID, Just read the other reviews. Wish i had !

"AWFUL"

I purchased a cabinet for my bathroom it arrived a week before the Easter bank holiday, I got the cabinet out of the box to fix into my bathroom good Friday but the cabinet had a huge crack down the mirror! I contacted them for a exchange but was told to email, I later received an email reply to state splash direct had gone into liquidation. I am now stuck with a faulty item and £80 out of pocket.

"con Webb site"

I place an order on 22nd March after several emails and phone calls which is only a recorded message I have not received my goods since heard they have ceased to excits . Now out of pocket by £135 .

"No customer service"

Received broken cabinet 3 days after order. Tried to reach their customer service line but the voicemail would say that they are only dealing with enquiries online. Sent a email and got automatic reply saying that they would come back to me within 24 working hours. Never had a reply. Sent email again after 2 more days. No one. I do not recommand this supplier. Bad bad customer service.