"Although you had discontinued the item…"

Although you had discontinued the item I wanted, Retro Bread Bin in Orange, Holly was very quick to come back to me, and suggested 3 other places I may find it, sadly no luck, but it was really kind of her.

"Great customer service"

Great customer service, very responsive. Special thanks to Phoebe.

"Had a problem with my goods Tracey the…"

Had a problem with my goods Tracey the agent helped me right away easy steps to fallow now waiting for my replacement would I recommend 100%yes

"excellent customer service by Zoe and…"

excellent customer service by Zoe and solved the isssue promptly

"Great customer service. "

I spoke to Chioma via telephone and then subsequently via email.
She was friendly, efficient and quick to respond.
I am disappointed to have to receive a replacement coffee machine after it broke, however the customer service was brilliant.
Thank you Chioma.

"Customer service very helpful "

Customer service very helpful via email, 10/10 for response time and help

"Great customer service"

Great customer service! Tracy from customer service was extremely quick at responding to my delivery queries.

"Excellent service "

Excellent service
Prompt reply
Problem sorted straight away couldn't ask for better service

"Great Customer Service"

We have had a couple of issues with our heritage line of kettle and microwave.
Whilst a bit of an inconvenience, the customer service team are so quick at responding and are lovely to speak to. Both times we had an issue, it was resolved very quickly by knowledgeable people. Thank you guys.

"Excellent service provided by Pheobe…"

Excellent service provided by Pheobe today. She knew the issue I was having and sent me information that resolved it within minutes. Great work 👍🏼