4wheelonline.com
Kitara Krumm
"Rude and disrespectful "
I made an order through Amazon. And it was wrong I was charged return shipping and an open box fee!!!! The customer service representative was the rudest most disrespectful person I've ever come in contact with. Absolutely horrible to deal with if anything goes wrong with your order. They kept half the cost of the wheel between return shipping and the open box fee I was unaware of.
Jorge Santillan
"I ordered 4 A26 tires from 4 Wheel…"
I ordered 4 A26 tires from 4 Wheel Online through Amazon, but they sent me the cheaper A36 model instead, hoping I wouldn’t notice. Unfortunately, I sent the tires straight to an installer, and by the time I got home and checked, I realized the mistake. I tried resolving this issue through Amazon, but it’s clear that this company doesn’t care. Based on other reviews, this “mistake” seems to be a pattern—a deliberate scam to send inferior products while charging for the more expensive ones. Avoid 4 Wheel Online at all costs. Dishonest business practices like these are unacceptable.
Phil
"Liars"
Liars. Paid $548.12 for a set of wheels. Opened boxes and realized they had the wrong lug spacing. Taped up the boxes and sent them back (I agreed to pay $82.16 for return shipping). They refunded $294.32 claiming, "..customer returned two wheels with tire installation and mounting damage." which is complete fabrication. They used photos of the valve stem holes as "evidence" of damage. WTF? If you're OK with liars who make fraudulent claims, buy from this vendor.
Direct Hit
"Terrible customer service and horrible…"
Terrible customer service and horrible policies. You gain nothing from buying from this company. They have nothing you can't get online from a reputable retailer and their prices are no better. What you get is terrible customer service in the event of a problem and they will clobber you with return shipping fees and restocking charges. These charges are at their sole discretion and I promise you they only benefit them. Do yourself a favor and buy from the big name online retailers not these rip off artists.
yelpninja
"Bought shocks off Amazon from 4 Wheel…"
Bought shocks off Amazon from 4 Wheel Online. Shock boxes came in a larger shipping box that length wise they fit exactly in. But the tops of the shock boxes were opened when I opened the shipping box and one set of bolts were missing from the box that was most torn up. All I can think of is that the shocks they sent to me were returned, and opened by someone else before being sent to me, though they don’t look used.
Chris Wingate
"Item was listed for my vehicle"
Item was listed for my vehicle. The rims had the wrong bolt pattern. They refused to return them! Customer service is trash. Highly recommend a different place
Consumer
"Horrible experience"
Horrible experience. They advertise an items and ship missing parts, later when you finally are able to contact them, you have to pay for the missing parts. Horrible Seller !
joe
"Horrible company do not buy from them"
Horrible company do not buy from them. They blame everybody else for their incompetency.
Dimitri
"Want to get screwed"
Want to get screwed? Then these are your guys! Ordered through Amazon, they sent me the wrong part, I returned it for the right part, and they charged me a restocking fee that was more than half of the cost of item. Unreal.
SixNeight
"Garbage company don’t purchase from…"
Garbage company don’t purchase from them. Horrible customer service, pathetic return policy.
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